09-28-2012 01:01 PM
Hi,
I am trying to search a KB article on how to add a secon tape drive to backup exec 2012. Please suggest me some related document regards the same.
Solved! Go to Solution.
10-01-2012 12:45 PM
checked with the device manager window and found that windows is also not recognizing it
checked with the customer did she reboot the server after installing the driver
customer informed that she had rebooted the server and even ran the tapeinst.exe also
informed that customer to check with the hardware vendor and customer agreed
Issue resolved
09-28-2012 01:26 PM
This should help you.
http://www.symantec.com/docs/HOWTO73427
http://www.symantec.com/docs/TECH17931
Confirm that the tape drive is supported
09-28-2012 01:36 PM
I really appreciate your quick response Jaydeep I will go through these article and I will update if I face any any issues. Thank you once again for your support
10-01-2012 12:45 PM
checked with the device manager window and found that windows is also not recognizing it
checked with the customer did she reboot the server after installing the driver
customer informed that she had rebooted the server and even ran the tapeinst.exe also
informed that customer to check with the hardware vendor and customer agreed
Issue resolved