Advanced Open File Option used: No. Snapshot provider error (0xE000FE1F): The device cannot be found.

[theseng99]

Hello,

I got this error so often, I need to backup all data and exchange data in our Exchange 2007 server. and I need to use AOFO feature. Please advise me How can we fix this issue.

V-79-57344-65055 - AOFO: Initialization failure on: "\\SERVER\Microsoft Information Store\First Storage Group". Advanced Open File Option used: No.
Snapshot provider error (0xE000FE1F): The device cannot be found.

thank you.

[VJware]

AOFO is recommended not to be used for Exchange backups.

About the 0xE000FE1F errors, try these KB articles:

http://www.symantec.com/docs/TECH68841

http://www.symantec.com/docs/TECH126543

[EV_PS]

Please check via command line : vssadmin list providers

and follow >> http://www.symantec.com/business/support/index?page=content&id=TECH33532

[theseng99]

this error just happen this month.

[theseng99]

No one else to help me.

[Mahesh_Roja]

make sure that

1. The services accounts have not chnaged

2. There are mailboxes in each of the storage groups
Nothing is hidden.

And try to reboot the server once and check

[CraigV]

Check the technote below, see if it helps in any way...

http://www.symantec.com/business/support/index?page=content&id=TECH55835

Besides that, create a new selection list with the Information Store in, and try running a manual backup...if it works, it is a corruption in the selection list, which you will have to recreate.

[iQ-Tom]

Hi,

I'm having the same problem, I'm getting "Snapshot Provider Error (E000FE1F): The device cannot be found." but randomly.

I've got 3 jobs setup: Daily Backup, Weekly Backup, Monthly Backup.

Monthly runs on the first Thursday of each month, Weeklys run on subsequent Thursdays and Dailys run Mon, Tue, Wed, Fri.

All 3 jobs use the same selection list and fall under the same policy. Over the past month or so I've received this error on the following occasions:

Wed 03/11 - Failed

Thu 08/11 - Failed

Thu 18/11 - Failed

Wed 24/11 - Failed

All other backups have worked successfully which rules out it being the selection list and rules out anything in the policy (doesn't it?).

What else can I check? The exchange server that it is backing up is a Windows SBS 2008 Virtual Server (running Exchange 2007). The information stores are the only things that are being backed up from the server.

any help would be much appreciated.

Tom

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