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Veritas.com
Support

After Exchange upgrade backups no longer working

tmelv79
Level 4

‎06-01-2016 08:30 AM

Hi,

I recently upgraded our Exchange Infrastructure (Database Availability Group) from Exchange Server 2013 Cumulative Update 5 to Exchange Sever 2013 CU 11. I also upgraded Exchange on the Backup Server (Media Server) to Exchange Server 2013 CU11.

I have restarted both members of the DAG and the Backup Exec Server but keep getting the following error when trying to backup the DAG: -

"Backup- MIEXCH1.Marine.ie
V-79-57344-34070 - Snapshot Technology: Initialization failure on: "Microsoft Information Store". Sn...
Snapshot technology error (0xE0008516): The database specified for the snapshot was not backed up be...
Check the Windows Event Viewer for details. "

Any troubleshooting steps much appreciated.

We are running Backup Exec 2014 Version 14.1 Rev 1786.

Is Exchange Server 2013 CU11 supported in this version of Backup Exec?

thanks,

 

1 REPLY 1

CraigV
Moderator
Moderator
Partner    VIP    Accredited

‎06-01-2016 11:33 AM

Hi,

 

BE 2014 only shows up to Exchange 2013 CU8 as being supported.

https://www.veritas.com/support/en_US/article.000021823

BE 15 with the latest Feature Pack however does support Exchange 2013 CU11:

https://www.veritas.com/support/en_US/article.000021823

You would need to upgrade to this in order to have a supported configuration.

Thanks!

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