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After Installing Symantec Endpoint Protection Symantec Backup exec gets stuck discovering devices

simon_foster_17
Level 3

Today I installed Symantec Endpoint Protection Client on my Backup Exec 2012 Server.

After I did this the devices tab got stuck discovering devices and I couldn't format my tapes ready for the weekends backups.

After I removed Symantec Endpoint Protection this problem went away.

Is there any way to get Symantec Endpoint Protection to work on the same server as Backup Exec?

Thanks

2 REPLIES 2

lmosla
Level 6

Hi, I am not sure what version of Symantec Endpoint Protection you are using but use the following document to help make exclusions for the Backup Exec Processes http://www.symantec.com/business/support/index?page=content&id=TECH168940

Gurvinder
Moderator
Moderator
Employee Accredited Certified

Should not be a problem to have backup exec and SEP on the same system. Please try this document after Installing SEP and see if this fixes the Issue

http://www.symantec.com/docs/TECH24414