cancel
Showing results for 
Search instead for 
Did you mean: 

Agent Does Not Support GRT

TimPoulter
Level 4

So I have been getting this error when backing up a Server 2016(DC) from a Server 2012 R2 Server(BE/Media Server). When it backups the SystemState I do have GRT enabled but it keeps giving me the following error. Which I do understand is becasue the BE Server is 2012r2 vs 2016.

"The Agent for Windows on this backup source does not support Granular Recovery Technology because the backup source is running a later version of Windows than the Backup Exec server. A backup was run, but you will not be able to restore individual items from the backup sets"

But the real question I have is do I need to have GRT enabled for the SystemState? I had always understood the SystemState usually had to restore fully anyway and not with seperate components that GRT give

 

1 REPLY 1

Gurvinder
Moderator
Moderator
Employee Accredited Certified

Active directory recovery feature helps to restore individual objects within active directory, example : user accounts, there attributes etc. w/o needing to do an authoritative restore. you can read about it in the admin guide
https://www.veritas.com/support/en_US/doc/59226269-99535599-0/v53930818-99535599

Check the note in the Software Compatibility List for the reason for that exception -  
https://www.veritas.com/support/en_US/article.100041607
Check under Agent for application and database compatibility -> Microsoft -> Microsoft -Windows Active Directory
To perform a GRT-enabled backup of an Active Directory Application Server on Windows 2012 R2 or later, the Backup Exec server must be the same version or a later version of Microsoft Windows. Please see the following TechNote for further details http://www.veritas.com/docs/000087447.