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An error was encountered writing to the on-disk catalogs-BE 2012 SP1a

dori_bashan
Level 6

Hi 

We are getting this error alot lately.

An error was encountered writing to the on-disk catalogs

A synthetic backup of this resource will not include the data backed up by this operation until the next full or incremental backup of this resource runs.

i found these two KB articles:

http://www.symantec.com/business/support/index?page=content&id=TECH138048&actp=search&viewlocale=en_...

http://www.symantec.com/business/support/index?page=content&id=TECH53393

Before i do it, can someone confirm which of the method describes in the link should i use? (TECH 53393)

Is it B or C? its not A as i got plenty of space on my drive.

What will happen if i rename the Catalogs folder to Catalogs.old? how can the catalog be recoverd?

 

Thanks

Dori

 

6 REPLIES 6

pkh
Moderator
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You can try C first.  If it does not work, then try B.

Kiran_Bandi
Level 6
Partner Accredited

You can try renaming first. If not resolved, try the other solution.

What will happen if i rename the Catalogs folder to Catalogs.old? how can the catalog be recoverd?

You can simply copy the contents in old catalogs folder to newly created one (if creating new folder resolves your issue). 

pkh
Moderator
Moderator
   VIP    Certified

What is the point of re-indexing the catalog, when you already created a new catalog?

dori_bashan
Level 6

So is it B or C i should try first?

pkh
Moderator
Moderator
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You should try C, then B.

Kiran_Bandi
Level 6
Partner Accredited

Yes no point in that.

I was just thinking renaming catalogs folder can be done easy and fast. I was not thinking about solution C while posting. That is why i mentioned you can try other solution. Anyways PKH yes