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Autoloader Drive going Offline frequently

Dear  Team,

 

       Frequently iam facing the problem with drive offline error. So please let me know how to prevent this issue.

 

Regards

 

Sekhar

 

2 Solutions

Accepted Solutions
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Accepted Solution!

Hello,  Check your windows

Hello,  Check your windows events for system errors that occur during the time the Autoloader goes offlne.

also please take a look at this link for potential solutions. http://www.symantec.com/business/support/index?page=content&id=TECH24414

View solution in original post

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Accepted Solution!

Your drive manufacturer would

Your drive manufacturer would have a diagnostic utility that you can download and run against the autoloader. Stop the BE services first, and run a health check. This will tell you if you have hardware issues or not.

Thanks!

View solution in original post

3 Replies
Highlighted
Accepted Solution!

Hello,  Check your windows

Hello,  Check your windows events for system errors that occur during the time the Autoloader goes offlne.

also please take a look at this link for potential solutions. http://www.symantec.com/business/support/index?page=content&id=TECH24414

View solution in original post

Highlighted
Accepted Solution!

Your drive manufacturer would

Your drive manufacturer would have a diagnostic utility that you can download and run against the autoloader. Stop the BE services first, and run a health check. This will tell you if you have hardware issues or not.

Thanks!

View solution in original post

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Dear   Team,        Tahk you

Dear   Team,

 

     Tahk you for your suggestion.  Your comment had resolve my issue.