12-11-2012 07:46 AM
Dear Team,
Frequently iam facing the problem with drive offline error. So please let me know how to prevent this issue.
Regards
Sekhar
Solved! Go to Solution.
12-11-2012 08:26 AM
Hello, Check your windows events for system errors that occur during the time the Autoloader goes offlne.
also please take a look at this link for potential solutions. http://www.symantec.com/business/support/index?page=content&id=TECH24414
12-11-2012 11:04 PM
Your drive manufacturer would have a diagnostic utility that you can download and run against the autoloader. Stop the BE services first, and run a health check. This will tell you if you have hardware issues or not.
Thanks!
12-11-2012 08:26 AM
Hello, Check your windows events for system errors that occur during the time the Autoloader goes offlne.
also please take a look at this link for potential solutions. http://www.symantec.com/business/support/index?page=content&id=TECH24414
12-11-2012 11:04 PM
Your drive manufacturer would have a diagnostic utility that you can download and run against the autoloader. Stop the BE services first, and run a health check. This will tell you if you have hardware issues or not.
Thanks!
04-03-2013 03:40 AM
Dear Team,
Tahk you for your suggestion. Your comment had resolve my issue.