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BACKUP EXEC 2010 R2 APPLICATION ERROR. "CONNECTING TO MEDIA SERVER".

Justyne
Level 2
Partner Accredited

. I would kindly request for your help, I have installed Backup Exec 2010 R2 on Windows Server 2008,

Iniatially it was running OK and the scheduled backups were running perfectly.

Last week another program was installed that is using Microsoft .net 4 instead of .net 3.5 that I was using,

Since then, every time i try to open the Backup Exec GUI, this the error am getting.

 

A severe application error has occurred.

 

Exception: System.MissingMethodException Method not found: 'System.Object System.Windows.Threading.Dispatcher.Invoke(System.Delegate,

System.Object[])'.

 

Stack Trace:     at BackupExec.UI.Shared.BECollectionSource`2.a(IList A_0)

   at BackupExec.UI.Shared.BECollectionSource`2.a(Object A_0, EventArgs A_1)

   at BackupExec.UI.Shared.BEThreadPool.a()

   at System.Threading.ExecutionContext.Run(ExecutionContext

executionContext, ContextCallback callback, Object state)

   at System.Threading.ThreadHelper.ThreadStart()

 

When iI close the error message, I get a window that “Connecting to the Media Server”

This makes the System to Hung and can only close it via a Task Manager. Since then have tried to do a Repair Install that hasn’t worked so far.

Kindly assist.

 

My Skype ID. Just-in44.

5 REPLIES 5

yusufusmani
Level 4

In this case re-install .Net... this should help a lot.

check and let us know.

Justyne
Level 2
Partner Accredited

Hello Yusufusmani,

I am currently running both versions of .Net i.e. .Net 3.5 and .Net 4.0.

Which one do I need to re-install.

Thanx in advance.

AmolB
Moderator
Moderator
Employee Accredited Certified

Reinstall 3.5 and then reboot server

Justyne
Level 2
Partner Accredited

Hi All,

I did re-install of the .Net 3.5 but Backup Exec is unable to run without it.

Kindly assist on the way forward.

alexander_H
Level 3
Partner Accredited

Just remove .net 4 i had similar problem with other applications, you could try to apply all LiveUpdates this may help you .