BE 10d IDR Preparation Wizard(error opening 51ISETUP1.EN_ and txtsetup.sif)

[sander_selier]

Hi all,

I have a problem with making an IDR file for 4 WIN2003 SP1 web edition servers.
All the other servers work fine. (4* WIN2003 SP1, 4* WIN2003 R2).

When I go trough the IDR prep. wizard everything goes fine. At the moment I "Klik" on the button "Next" by "Create and add files to CD image" I get two errors.

1st error: "Error opening "\\servername\c$Program files\VERITAS\Backup Exec\NT\IDR\disk1\51ISETUP1.EN_" The system cannot find the file specified.

2nd error: "Error opening "txtsetup.sif" The system cannot find the path specified.

I have installed version 10d Rev. 5629 with all the update's SP1, SP2, HF43, HF45, HF46.

Is there someone who can help me with this problem?

Thanks,

Sander

[Sanjay_Raval]

what about the hot fix 23 ?

this technote referring the HF23 to resolve the issue.

http://seer.support.veritas.com/docs/276499.htm

i hope this would help you

[sander_selier]

Thnx for the reply,

I think HF23 is already in one of the SP's.
But I tried it anyway, you never know ;).

Unfortunately, it didn't help much.

Sander

[Sanjay_Raval]

hi Sander,

i found one forum thread relevant to issue, but don't think the answer is satisfied,

http://forums.symantec.com/discussions/thread.jspa?messageID=4460252ໜ

i would recommand, log a support incident to symantec.

[sander_selier]

thnx again,

Sorry but I don't see the relevants in that forum thread.

Are there people from symantec reading the forums?

Sander

[sander_selier]

After trying the newest version I get other errors. So the solution is. Don't use IDR. So after banning NAV from all the workstations, it becomse time the ban Veritas too !?!.

Where is the quality I was used to from Symantec.
(before 2004 all was ok)