cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Veritas.com
Support

BE 12.5 SMTP error

timhenn
Level 3

‎01-06-2010 06:05 PM

I added SMTP service to a new WIndows 2008 Small Business Server machine.  There is no authentication required and its using the standard port 25

I've configured the logging feature of BE to diagnose this issue.  When i run the TEST function from within BE to any email address (inside address or external) I get the following error information in the log:

01/06/10 20:55:46 : [ERROR]   NS SMTP error (server =mail.fcch.org, port =19, recipient=timhenn@acme.com, sender=administrator2@fcch.org)
01/06/10 20:55:46 : [ERROR]   NS SMTPMAIL: Sender rejected by SMTP server.
01/06/10 20:55:46 : [ERROR]   NS Error sending SMTP notification(error=0x800e0004)
01/06/10 20:55:46 : [DEBUG]   NS Exiting CNotification::ProcessRequest()

Any ideas what's missing?  There's not much to setup in Windows 2008 but maybe I'm missing something?

Tim
0 Kudos
5 REPLIES 5

Dev_T
Level 6

‎01-06-2010 06:23 PM

Hello,

recipient=timhenn@acme.com, sender=administrator2@fcch.org)

Are you sending the Notification in different Domain? If yes..

This is not supported by Backup Exec, we can send notification in the same domain...

Let me know...
0 Kudos

timhenn
Level 3

‎01-06-2010 07:58 PM

Hard to believe you don't allow emails out to external addresses, but, be that as it may I get the same error sending to an internal address:

01/06/10 22:56:46 : [DEBUG]   NS SELECT OID, NAME FROM NS_PERSON WHERE OID=17
01/06/10 22:56:49 : [ERROR]   NS SMTP error (server =mail.fcch.org, port =19, recipient=timhenn@fcch.org, sender=administrator2@fcch.org)
01/06/10 22:56:49 : [ERROR]   NS SMTPMAIL: Sender rejected by SMTP server.
01/06/10 22:56:49 : [ERROR]   NS Error sending SMTP notification(error=0x800e0004)
01/06/10 22:56:49 : [DEBUG]   NS Exiting CNotification::ProcessRequest()

Tim

0 Kudos

Dev_T
Level 6

‎01-06-2010 08:11 PM

Hello,

Could you enable debugging on Notification and send the debug logs please...

http://seer.entsupport.symantec.com/docs/256517.htm
How to debug notification in Backup Exec for Windows Servers
0 Kudos

timhenn
Level 3

‎01-07-2010 05:00 AM

Debugging is already enabled.  THe snippets I sent in the original thread are from the nsserver log.  I don't see how to attach files to send you the entire log file.  If you need the entire file or multiple files can you help understand how to attach them?  Here is a larger snippet of the nsserver.log

Thanks, Tim

A recipient with the specified name was not found.
01/06/10 22:56:40 : [DEBUG]   NS SELECT OID, NAME FROM NS_GROUP WHERE OID=5
01/06/10 22:56:40 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:40 : [INFORM]  NS parsing request XML: <?xml version="1.0" encoding="UTF-8"?>

<REQUEST OPCODE="GetRecipient" OBJECTID="0x00000000"><ARGUMENT TYPE="UNSIGNEDINTEGER32" INDEX="0" VALUE="0x00000009"/></REQUEST>
01/06/10 22:56:40 : [DEBUG]   NS SELECT OID, AS_OID, PERSON_OID, PERSONNAME, NAME, ENABLED, CB_OID, PAGERID, PASSWORD, CARRIERAREACODE, CARRIERNUMBER, COUNTRYCODE, MESSAGE, BAUDRATE, DATAPARITYSTOP, MAXMESSAGELENGTH, MAXRETRIES, PRIORITY, PROTOCOL, PAGERTYPE FROM NS_PAGER_RECIPIENT WHERE OID=9
01/06/10 22:56:40 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:40 : [DEBUG]   NS SELECT OID, AS_OID, PERSON_OID, PERSONNAME, NAME, ENABLED, CB_OID, TYPE, RECIPIENT FROM NS_MAIL_RECIPIENT WHERE OID=9
01/06/10 22:56:40 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:40 : [DEBUG]   NS SELECT OID, AS_OID, PERSON_OID, PERSONNAME, NAME, ENABLED, CB_OID, TYPE, RECIPIENT FROM NS_MAIL_RECIPIENT WHERE OID=9
01/06/10 22:56:40 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:40 : [DEBUG]   NS SELECT OID, AS_OID, PERSON_OID, PERSONNAME, NAME, ENABLED, CB_OID, TYPE, RECIPIENT FROM NS_MAIL_RECIPIENT WHERE OID=9
01/06/10 22:56:40 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:40 : [DEBUG]   NS SELECT OID, AS_OID, NAME, ENABLED, CB_OID, HOST, PORT FROM NS_TRAP_RECIPIENT WHERE OID=9
01/06/10 22:56:40 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:40 : [DEBUG]   NS SELECT OID, AS_OID, NAME, ENABLED, CB_OID, RECIPIENT FROM NS_NETSEND_RECIPIENT WHERE OID=9
01/06/10 22:56:40 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:40 : [DEBUG]   NS SELECT OID, AS_OID, NAME, ENABLED, CB_OID, PRINTERNAME FROM NS_PRINTER_RECIPIENT WHERE OID=9
01/06/10 22:56:40 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:40 : [DEBUG]   NS SELECT OID, NAME FROM NS_GROUP WHERE OID=9
01/06/10 22:56:40 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:40 : [INFORM]  NS parsing request XML: <?xml version="1.0" encoding="UTF-8"?>

<REQUEST OPCODE="GetRecipient" OBJECTID="0x00000000"><ARGUMENT TYPE="UNSIGNEDINTEGER32" INDEX="0" VALUE="0x0000000D"/></REQUEST>
01/06/10 22:56:40 : [DEBUG]   NS SELECT OID, AS_OID, PERSON_OID, PERSONNAME, NAME, ENABLED, CB_OID, PAGERID, PASSWORD, CARRIERAREACODE, CARRIERNUMBER, COUNTRYCODE, MESSAGE, BAUDRATE, DATAPARITYSTOP, MAXMESSAGELENGTH, MAXRETRIES, PRIORITY, PROTOCOL, PAGERTYPE FROM NS_PAGER_RECIPIENT WHERE OID=13
01/06/10 22:56:40 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:40 : [DEBUG]   NS SELECT OID, AS_OID, PERSON_OID, PERSONNAME, NAME, ENABLED, CB_OID, TYPE, RECIPIENT FROM NS_MAIL_RECIPIENT WHERE OID=13
01/06/10 22:56:40 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:40 : [DEBUG]   NS SELECT OID, AS_OID, PERSON_OID, PERSONNAME, NAME, ENABLED, CB_OID, TYPE, RECIPIENT FROM NS_MAIL_RECIPIENT WHERE OID=13
01/06/10 22:56:40 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:40 : [DEBUG]   NS SELECT OID, AS_OID, PERSON_OID, PERSONNAME, NAME, ENABLED, CB_OID, TYPE, RECIPIENT FROM NS_MAIL_RECIPIENT WHERE OID=13
01/06/10 22:56:40 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:40 : [DEBUG]   NS SELECT OID, AS_OID, NAME, ENABLED, CB_OID, HOST, PORT FROM NS_TRAP_RECIPIENT WHERE OID=13
01/06/10 22:56:40 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:40 : [DEBUG]   NS SELECT OID, AS_OID, NAME, ENABLED, CB_OID, RECIPIENT FROM NS_NETSEND_RECIPIENT WHERE OID=13
01/06/10 22:56:40 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:40 : [DEBUG]   NS SELECT OID, AS_OID, NAME, ENABLED, CB_OID, PRINTERNAME FROM NS_PRINTER_RECIPIENT WHERE OID=13
01/06/10 22:56:40 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:40 : [DEBUG]   NS SELECT OID, NAME FROM NS_GROUP WHERE OID=13
01/06/10 22:56:40 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:40 : [INFORM]  NS parsing request XML: <?xml version="1.0" encoding="UTF-8"?>

<REQUEST OPCODE="GetRecipient" OBJECTID="0x00000000"><ARGUMENT TYPE="UNSIGNEDINTEGER32" INDEX="0" VALUE="0x00000011"/></REQUEST>
01/06/10 22:56:40 : [DEBUG]   NS SELECT OID, AS_OID, PERSON_OID, PERSONNAME, NAME, ENABLED, CB_OID, PAGERID, PASSWORD, CARRIERAREACODE, CARRIERNUMBER, COUNTRYCODE, MESSAGE, BAUDRATE, DATAPARITYSTOP, MAXMESSAGELENGTH, MAXRETRIES, PRIORITY, PROTOCOL, PAGERTYPE FROM NS_PAGER_RECIPIENT WHERE OID=17
01/06/10 22:56:40 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:40 : [DEBUG]   NS SELECT OID, AS_OID, PERSON_OID, PERSONNAME, NAME, ENABLED, CB_OID, TYPE, RECIPIENT FROM NS_MAIL_RECIPIENT WHERE OID=17
01/06/10 22:56:40 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:40 : [DEBUG]   NS SELECT OID, AS_OID, PERSON_OID, PERSONNAME, NAME, ENABLED, CB_OID, TYPE, RECIPIENT FROM NS_MAIL_RECIPIENT WHERE OID=17
01/06/10 22:56:40 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:40 : [DEBUG]   NS SELECT OID, AS_OID, PERSON_OID, PERSONNAME, NAME, ENABLED, CB_OID, TYPE, RECIPIENT FROM NS_MAIL_RECIPIENT WHERE OID=17
01/06/10 22:56:40 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:40 : [DEBUG]   NS SELECT OID, AS_OID, NAME, ENABLED, CB_OID, HOST, PORT FROM NS_TRAP_RECIPIENT WHERE OID=17
01/06/10 22:56:40 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:40 : [DEBUG]   NS SELECT OID, AS_OID, NAME, ENABLED, CB_OID, RECIPIENT FROM NS_NETSEND_RECIPIENT WHERE OID=17
01/06/10 22:56:40 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:40 : [DEBUG]   NS SELECT OID, AS_OID, NAME, ENABLED, CB_OID, PRINTERNAME FROM NS_PRINTER_RECIPIENT WHERE OID=17
01/06/10 22:56:40 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:40 : [DEBUG]   NS SELECT OID, NAME FROM NS_GROUP WHERE OID=17
01/06/10 22:56:40 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:43 : [INFORM]  NS parsing request XML: <?xml version="1.0" encoding="UTF-8"?>

<REQUEST OPCODE="GetRecipient" OBJECTID="0x00000000"><ARGUMENT TYPE="UNSIGNEDINTEGER32" INDEX="0" VALUE="0x00000011"/></REQUEST>
01/06/10 22:56:43 : [DEBUG]   NS SELECT OID, AS_OID, PERSON_OID, PERSONNAME, NAME, ENABLED, CB_OID, PAGERID, PASSWORD, CARRIERAREACODE, CARRIERNUMBER, COUNTRYCODE, MESSAGE, BAUDRATE, DATAPARITYSTOP, MAXMESSAGELENGTH, MAXRETRIES, PRIORITY, PROTOCOL, PAGERTYPE FROM NS_PAGER_RECIPIENT WHERE OID=17
01/06/10 22:56:43 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:43 : [DEBUG]   NS SELECT OID, AS_OID, PERSON_OID, PERSONNAME, NAME, ENABLED, CB_OID, TYPE, RECIPIENT FROM NS_MAIL_RECIPIENT WHERE OID=17
01/06/10 22:56:43 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:43 : [DEBUG]   NS SELECT OID, AS_OID, PERSON_OID, PERSONNAME, NAME, ENABLED, CB_OID, TYPE, RECIPIENT FROM NS_MAIL_RECIPIENT WHERE OID=17
01/06/10 22:56:43 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:43 : [DEBUG]   NS SELECT OID, AS_OID, PERSON_OID, PERSONNAME, NAME, ENABLED, CB_OID, TYPE, RECIPIENT FROM NS_MAIL_RECIPIENT WHERE OID=17
01/06/10 22:56:43 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:43 : [DEBUG]   NS SELECT OID, AS_OID, NAME, ENABLED, CB_OID, HOST, PORT FROM NS_TRAP_RECIPIENT WHERE OID=17
01/06/10 22:56:43 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:43 : [DEBUG]   NS SELECT OID, AS_OID, NAME, ENABLED, CB_OID, RECIPIENT FROM NS_NETSEND_RECIPIENT WHERE OID=17
01/06/10 22:56:43 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:43 : [DEBUG]   NS SELECT OID, AS_OID, NAME, ENABLED, CB_OID, PRINTERNAME FROM NS_PRINTER_RECIPIENT WHERE OID=17
01/06/10 22:56:43 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:43 : [DEBUG]   NS SELECT OID, NAME FROM NS_GROUP WHERE OID=17
01/06/10 22:56:43 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:43 : [INFORM]  NS parsing request XML: <?xml version="1.0" encoding="UTF-8"?>

<REQUEST OPCODE="GetPerson" OBJECTID="0x00000000"><ARGUMENT TYPE="UNSIGNEDINTEGER32" INDEX="0" VALUE="0x00000011"/></REQUEST>
01/06/10 22:56:43 : [DEBUG]   NS SELECT OID, NAME FROM NS_PERSON WHERE OID=17
01/06/10 22:56:43 : [INFORM]  NS parsing request XML: <?xml version="1.0" encoding="UTF-8"?>

<REQUEST OPCODE="GetPersonAndMethods" OBJECTID="0x00000000"><ARGUMENT TYPE="UNSIGNEDINTEGER32" INDEX="0" VALUE="0x00000011"/></REQUEST>
01/06/10 22:56:43 : [DEBUG]   NS SELECT OID, NAME FROM NS_PERSON WHERE OID=17
01/06/10 22:56:43 : [DEBUG]   NS SELECT OID, AS_OID, PERSON_OID, PERSONNAME, NAME, ENABLED, CB_OID, TYPE, RECIPIENT FROM NS_MAIL_RECIPIENT WHERE PERSON_OID=17 AND TYPE='SMTP'
01/06/10 22:56:43 : [DEBUG]   NS SELECT OID, ACTIVE, SUNDAY, MONDAY, TUESDAY, WEDNESDAY, THURSDAY, FRIDAY, SATURDAY FROM NS_AVAILABILITYSCHEDULE WHERE OID=19
01/06/10 22:56:43 : [DEBUG]   NS SELECT OID, ACTIVE, MAXNOTIFICATIONS, MAXNOTIFICATIONSTIME, AUTORESET, AUTORESETTIME FROM NS_CIRCUITBREAKER WHERE OID=18
01/06/10 22:56:43 : [DEBUG]   NS SELECT OID, AS_OID, PERSON_OID, PERSONNAME, NAME, ENABLED, CB_OID, TYPE, RECIPIENT FROM NS_MAIL_RECIPIENT WHERE PERSON_OID=17 AND TYPE='MAPI'
01/06/10 22:56:43 : [DEBUG]   NS SELECT OID, AS_OID, PERSON_OID, PERSONNAME, NAME, ENABLED, CB_OID, TYPE, RECIPIENT FROM NS_MAIL_RECIPIENT WHERE PERSON_OID=17 AND TYPE='VIM'
01/06/10 22:56:43 : [DEBUG]   NS SELECT OID, AS_OID, PERSON_OID, PERSONNAME, NAME, ENABLED, CB_OID, PAGERID, PASSWORD, CARRIERAREACODE, CARRIERNUMBER, COUNTRYCODE, MESSAGE, BAUDRATE, DATAPARITYSTOP, MAXMESSAGELENGTH, MAXRETRIES, PRIORITY, PROTOCOL, PAGERTYPE FROM NS_PAGER_RECIPIENT WHERE PERSON_OID=17
01/06/10 22:56:43 : [INFORM]  NS parsing request XML: <?xml version="1.0" encoding="UTF-8"?>

<REQUEST OPCODE="GetSettingValues" OBJECTID="0x00000000"><ARGUMENT TYPE="UNSIGNEDINTEGER32" INDEX="0" VALUE="0x00000005"/></REQUEST>
01/06/10 22:56:44 : [INFORM]  NS parsing request XML: <?xml version="1.0" encoding="UTF-8"?>

<REQUEST OPCODE="GetConfig" OBJECTID="0x00000000"/>
01/06/10 22:56:44 : [DEBUG]   NS SELECT OID, PROFILE, PROFILEPASSWORD, NTUSERNAME, NTPASSWORD, NTDOMAIN, EXCHANGESERVER, MAILBOXNAME, NSSERVER, ENABLED FROM NS_MAPICONFIG WHERE OID>0
01/06/10 22:56:44 : [DEBUG]   NS SELECT OID, DEFAULTSENDER, DEFAULTSENDERNAME, OUTGOINGMAILSERVER, PORT, NSSERVER, ENABLED, SMTPSENDERID, SMTPPASSWORD FROM NS_SMTPCONFIG WHERE OID>0
01/06/10 22:56:44 : [DEBUG]   NS SELECT OID, PROFILEPASSWORD, PATH, NSSERVER, ENABLED FROM NS_VIMCONFIG WHERE OID>0
01/06/10 22:56:44 : [DEBUG]   NS SELECT OID, CALLPREFIX, INITIALIZATION, DIALSTRING, COMMPORT, MODEMNAME, NSSERVER, ENABLED FROM NS_PAGERCONFIG WHERE OID>0
01/06/10 22:56:44 : [INFORM]  NS response XML: <?xml version="1.0" encoding="UTF-8"?>

<RESPONSE MESSAGE="" OBJECTID="0x00000000" RESULTCODE="0x00000000"><ARGUMENT TYPE="OBJECT" INDEX="0" CLASSID="34F34D25423011D38C9B10E64FC10000" CLASSNAME="vrts.notifyhelper.NotifyHelper"><NOTIFYHELPER><MAPICONFIG ENABLED="FALSE" PROFILE="" NSSERVER="" NTDOMAIN="" NTPASSWORD="B7D4B6563C2D3673E0C2E3583F1C157DC3C4F84C133F" NTUSERNAME="" MAILBOXNAME="" EXCHANGESERVER="" PROFILEPASSWORD="B7D4CE5D38151C4FD19BF5413F5D044DD4E9C9633E27"/><SMTPCONFIG PORT="25" ENABLED="TRUE" SMTPPASSWORD="B7D4EE63161D2279D098C35346160D6FF299E261421D" SMTPSENDERID="" DEFAULTSENDER="administrator2@fcch.org" DEFAULTSENDERNAME="FCCHBackup" OUTGOINGMAILSERVER="mail.fcch.org"/><VIMCONFIG PATH="" ENABLED="FALSE" PROFILEPASSWORD=""/><PAGERCONFIG ENABLED="FALSE" COMMPORT="" NSSERVER="" MODEMNAME="" CALLPREFIX="" DIALSTRING="" INITIALIZATION=""/></NOTIFYHELPER></ARGUMENT></RESPONSE>
01/06/10 22:56:44 : [INFORM]  NS parsing request XML: <?xml version="1.0" encoding="UTF-8"?>

<REQUEST OPCODE="GetConfig" OBJECTID="0x00000000"/>
01/06/10 22:56:44 : [DEBUG]   NS SELECT OID, PROFILE, PROFILEPASSWORD, NTUSERNAME, NTPASSWORD, NTDOMAIN, EXCHANGESERVER, MAILBOXNAME, NSSERVER, ENABLED FROM NS_MAPICONFIG WHERE OID>0
01/06/10 22:56:44 : [DEBUG]   NS SELECT OID, DEFAULTSENDER, DEFAULTSENDERNAME, OUTGOINGMAILSERVER, PORT, NSSERVER, ENABLED, SMTPSENDERID, SMTPPASSWORD FROM NS_SMTPCONFIG WHERE OID>0
01/06/10 22:56:44 : [DEBUG]   NS SELECT OID, PROFILEPASSWORD, PATH, NSSERVER, ENABLED FROM NS_VIMCONFIG WHERE OID>0
01/06/10 22:56:44 : [DEBUG]   NS SELECT OID, CALLPREFIX, INITIALIZATION, DIALSTRING, COMMPORT, MODEMNAME, NSSERVER, ENABLED FROM NS_PAGERCONFIG WHERE OID>0
01/06/10 22:56:44 : [INFORM]  NS response XML: <?xml version="1.0" encoding="UTF-8"?>

<RESPONSE MESSAGE="" OBJECTID="0x00000000" RESULTCODE="0x00000000"><ARGUMENT TYPE="OBJECT" INDEX="0" CLASSID="34F34D25423011D38C9B10E64FC10000" CLASSNAME="vrts.notifyhelper.NotifyHelper"><NOTIFYHELPER><MAPICONFIG ENABLED="FALSE" PROFILE="" NSSERVER="" NTDOMAIN="" NTPASSWORD="B7D4B6563C2D3673E0C2E3583F1C157DC3C4F84C133F" NTUSERNAME="" MAILBOXNAME="" EXCHANGESERVER="" PROFILEPASSWORD="B7D4CE5D38151C4FD19BF5413F5D044DD4E9C9633E27"/><SMTPCONFIG PORT="25" ENABLED="TRUE" SMTPPASSWORD="B7D4EE63161D2279D098C35346160D6FF299E261421D" SMTPSENDERID="" DEFAULTSENDER="administrator2@fcch.org" DEFAULTSENDERNAME="FCCHBackup" OUTGOINGMAILSERVER="mail.fcch.org"/><VIMCONFIG PATH="" ENABLED="FALSE" PROFILEPASSWORD=""/><PAGERCONFIG ENABLED="FALSE" COMMPORT="" NSSERVER="" MODEMNAME="" CALLPREFIX="" DIALSTRING="" INITIALIZATION=""/></NOTIFYHELPER></ARGUMENT></RESPONSE>
01/06/10 22:56:44 : [INFORM]  NS parsing request XML: <?xml version="1.0" encoding="UTF-8"?>

<REQUEST OPCODE="TestRecipient" OBJECTID="0x00000000"><ARGUMENT TYPE="OBJECT" INDEX="0" CLASSID="FD3C64914E8511D3810B006008CD3566" CLASSNAME="vrts.notifyrecipient.PersonMethod"><NOTIFYRECIPIENTPERSONMETHOD NAME="/SMTP" ACTIVE="YES" OBJECTID="0x00000000" PERSONID="0x00000000" PARAMSTYPE="MAIL" PERSONNAME=""><MAIL NAME="" TYPE="SMTP" ISTEST="NO" SENDER="" MESSAGE="" SUBJECT="" RECIPIENT="timhenn@fcch.org"><CIRCUITBREAKER ACTIVE="NO" AUTORESET="NO" AUTORESETTIME="15" MAXNOTIFICATIONS="5" MAXNOTIFICATIONSTIME="5"/><FILEATTACHMENTS/></MAIL><AVAILABILITYSCHEDULE ACTIVE="NO" FRIDAY="0xFFFFFFFF" MONDAY="0xFFFFFFFF" SUNDAY="0xFFFFFFFF" TUESDAY="0xFFFFFFFF" SATURDAY="0xFFFFFFFF" THURSDAY="0xFFFFFFFF" WEDNESDAY="0xFFFFFFFF"/></NOTIFYRECIPIENTPERSONMETHOD></ARGUMENT></REQUEST>
01/06/10 22:56:44 : [DEBUG]   NS SELECT OID, PROFILE, PROFILEPASSWORD, NTUSERNAME, NTPASSWORD, NTDOMAIN, EXCHANGESERVER, MAILBOXNAME, NSSERVER, ENABLED FROM NS_MAPICONFIG WHERE OID>0
01/06/10 22:56:44 : [DEBUG]   NS SELECT OID, DEFAULTSENDER, DEFAULTSENDERNAME, OUTGOINGMAILSERVER, PORT, NSSERVER, ENABLED, SMTPSENDERID, SMTPPASSWORD FROM NS_SMTPCONFIG WHERE OID>0
01/06/10 22:56:44 : [DEBUG]   NS SELECT OID, PROFILEPASSWORD, PATH, NSSERVER, ENABLED FROM NS_VIMCONFIG WHERE OID>0
01/06/10 22:56:44 : [DEBUG]   NS SELECT OID, CALLPREFIX, INITIALIZATION, DIALSTRING, COMMPORT, MODEMNAME, NSSERVER, ENABLED FROM NS_PAGERCONFIG WHERE OID>0
01/06/10 22:56:44 : [INFORM]  NS Entering CNotification::Notify()
01/06/10 22:56:44 : [INFORM]  NS Notification queued...
01/06/10 22:56:44 : [INFORM]  NS Exiting CNotification::Notify()
01/06/10 22:56:44 : [DEBUG]   NS Entering CNotification::ProcessRequest()
01/06/10 22:56:44 : [INFORM]  NS Sending SMTP mail to timhenn@fcch.org
01/06/10 22:56:46 : [INFORM]  NS parsing request XML: <?xml version="1.0" encoding="UTF-8"?>

<REQUEST OPCODE="CommitPerson" OBJECTID="0x00000000"><ARGUMENT TYPE="OBJECT" INDEX="0" CLASSID="78314CD14C2F11D3810A006008CD3566" CLASSNAME="vrts.notifyrecipient.Person"><NOTIFYRECIPIENTPERSON NAME="timhenn(fcch)" OBJECTID="0x00000011"/></ARGUMENT></REQUEST>
01/06/10 22:56:46 : [DEBUG]   NS SELECT OID, AS_OID, PERSON_OID, PERSONNAME, NAME, ENABLED, CB_OID, PAGERID, PASSWORD, CARRIERAREACODE, CARRIERNUMBER, COUNTRYCODE, MESSAGE, BAUDRATE, DATAPARITYSTOP, MAXMESSAGELENGTH, MAXRETRIES, PRIORITY, PROTOCOL, PAGERTYPE FROM NS_PAGER_RECIPIENT WHERE NAME='timhenn(fcch)'
01/06/10 22:56:46 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:46 : [DEBUG]   NS SELECT OID, AS_OID, PERSON_OID, PERSONNAME, NAME, ENABLED, CB_OID, TYPE, RECIPIENT FROM NS_MAIL_RECIPIENT WHERE NAME='timhenn(fcch)'
01/06/10 22:56:46 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:46 : [DEBUG]   NS SELECT OID, AS_OID, PERSON_OID, PERSONNAME, NAME, ENABLED, CB_OID, TYPE, RECIPIENT FROM NS_MAIL_RECIPIENT WHERE NAME='timhenn(fcch)'
01/06/10 22:56:46 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:46 : [DEBUG]   NS SELECT OID, AS_OID, PERSON_OID, PERSONNAME, NAME, ENABLED, CB_OID, TYPE, RECIPIENT FROM NS_MAIL_RECIPIENT WHERE NAME='timhenn(fcch)'
01/06/10 22:56:46 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:46 : [DEBUG]   NS SELECT OID, AS_OID, NAME, ENABLED, CB_OID, HOST, PORT FROM NS_TRAP_RECIPIENT WHERE NAME='timhenn(fcch)'
01/06/10 22:56:46 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:46 : [DEBUG]   NS SELECT OID, AS_OID, NAME, ENABLED, CB_OID, RECIPIENT FROM NS_NETSEND_RECIPIENT WHERE NAME='timhenn(fcch)'
01/06/10 22:56:46 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:46 : [DEBUG]   NS SELECT OID, AS_OID, NAME, ENABLED, CB_OID, PRINTERNAME FROM NS_PRINTER_RECIPIENT WHERE NAME='timhenn(fcch)'
01/06/10 22:56:46 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:46 : [DEBUG]   NS SELECT OID, NAME FROM NS_GROUP WHERE NAME='timhenn(fcch)'
01/06/10 22:56:46 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:46 : [DEBUG]   NS SELECT OID, NAME FROM NS_PERSON WHERE NAME='timhenn(fcch)'
01/06/10 22:56:46 : [DEBUG]   NS SELECT OID, AS_OID, PERSON_OID, PERSONNAME, NAME, ENABLED, CB_OID, PAGERID, PASSWORD, CARRIERAREACODE, CARRIERNUMBER, COUNTRYCODE, MESSAGE, BAUDRATE, DATAPARITYSTOP, MAXMESSAGELENGTH, MAXRETRIES, PRIORITY, PROTOCOL, PAGERTYPE FROM NS_PAGER_RECIPIENT WHERE NAME='timhenn(fcch)'
01/06/10 22:56:46 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:46 : [DEBUG]   NS SELECT OID, AS_OID, PERSON_OID, PERSONNAME, NAME, ENABLED, CB_OID, TYPE, RECIPIENT FROM NS_MAIL_RECIPIENT WHERE NAME='timhenn(fcch)'
01/06/10 22:56:46 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:46 : [DEBUG]   NS SELECT OID, AS_OID, PERSON_OID, PERSONNAME, NAME, ENABLED, CB_OID, TYPE, RECIPIENT FROM NS_MAIL_RECIPIENT WHERE NAME='timhenn(fcch)'
01/06/10 22:56:46 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:46 : [DEBUG]   NS SELECT OID, AS_OID, PERSON_OID, PERSONNAME, NAME, ENABLED, CB_OID, TYPE, RECIPIENT FROM NS_MAIL_RECIPIENT WHERE NAME='timhenn(fcch)'
01/06/10 22:56:46 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:46 : [DEBUG]   NS SELECT OID, AS_OID, NAME, ENABLED, CB_OID, HOST, PORT FROM NS_TRAP_RECIPIENT WHERE NAME='timhenn(fcch)'
01/06/10 22:56:46 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:46 : [DEBUG]   NS SELECT OID, AS_OID, NAME, ENABLED, CB_OID, RECIPIENT FROM NS_NETSEND_RECIPIENT WHERE NAME='timhenn(fcch)'
01/06/10 22:56:46 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:46 : [DEBUG]   NS SELECT OID, AS_OID, NAME, ENABLED, CB_OID, PRINTERNAME FROM NS_PRINTER_RECIPIENT WHERE NAME='timhenn(fcch)'
01/06/10 22:56:46 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:46 : [DEBUG]   NS SELECT OID, NAME FROM NS_GROUP WHERE NAME='timhenn(fcch)'
01/06/10 22:56:46 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:46 : [DEBUG]   NS SELECT OID, NAME FROM NS_PERSON WHERE NAME='timhenn(fcch)'
01/06/10 22:56:46 : [DEBUG]   NS UPDATE NS_PERSON SET OID=?, NAME=? WHERE OID=17
01/06/10 22:56:46 : [INFORM]  NS parsing request XML: <?xml version="1.0" encoding="UTF-8"?>

<REQUEST OPCODE="GetRecipient" OBJECTID="0x00000000"><ARGUMENT TYPE="UNSIGNEDINTEGER32" INDEX="0" VALUE="0x00000011"/></REQUEST>
01/06/10 22:56:46 : [DEBUG]   NS SELECT OID, AS_OID, PERSON_OID, PERSONNAME, NAME, ENABLED, CB_OID, PAGERID, PASSWORD, CARRIERAREACODE, CARRIERNUMBER, COUNTRYCODE, MESSAGE, BAUDRATE, DATAPARITYSTOP, MAXMESSAGELENGTH, MAXRETRIES, PRIORITY, PROTOCOL, PAGERTYPE FROM NS_PAGER_RECIPIENT WHERE OID=17
01/06/10 22:56:46 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:46 : [DEBUG]   NS SELECT OID, AS_OID, PERSON_OID, PERSONNAME, NAME, ENABLED, CB_OID, TYPE, RECIPIENT FROM NS_MAIL_RECIPIENT WHERE OID=17
01/06/10 22:56:46 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:46 : [DEBUG]   NS SELECT OID, AS_OID, PERSON_OID, PERSONNAME, NAME, ENABLED, CB_OID, TYPE, RECIPIENT FROM NS_MAIL_RECIPIENT WHERE OID=17
01/06/10 22:56:46 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:46 : [DEBUG]   NS SELECT OID, AS_OID, PERSON_OID, PERSONNAME, NAME, ENABLED, CB_OID, TYPE, RECIPIENT FROM NS_MAIL_RECIPIENT WHERE OID=17
01/06/10 22:56:46 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:46 : [DEBUG]   NS SELECT OID, AS_OID, NAME, ENABLED, CB_OID, HOST, PORT FROM NS_TRAP_RECIPIENT WHERE OID=17
01/06/10 22:56:46 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:46 : [DEBUG]   NS SELECT OID, AS_OID, NAME, ENABLED, CB_OID, RECIPIENT FROM NS_NETSEND_RECIPIENT WHERE OID=17
01/06/10 22:56:46 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:46 : [DEBUG]   NS SELECT OID, AS_OID, NAME, ENABLED, CB_OID, PRINTERNAME FROM NS_PRINTER_RECIPIENT WHERE OID=17
01/06/10 22:56:46 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:46 : [DEBUG]   NS SELECT OID, NAME FROM NS_GROUP WHERE OID=17
01/06/10 22:56:46 : [WARNING] NS 0x80140003: V-19-310-1-23
A recipient with the specified name was not found.
01/06/10 22:56:46 : [INFORM]  NS parsing request XML: <?xml version="1.0" encoding="UTF-8"?>

<REQUEST OPCODE="GetPerson" OBJECTID="0x00000000"><ARGUMENT TYPE="UNSIGNEDINTEGER32" INDEX="0" VALUE="0x00000011"/></REQUEST>
01/06/10 22:56:46 : [DEBUG]   NS SELECT OID, NAME FROM NS_PERSON WHERE OID=17
01/06/10 22:56:49 : [ERROR]   NS SMTP error (server =mail.fcch.org, port =19, recipient=timhenn@fcch.org, sender=administrator2@fcch.org)
01/06/10 22:56:49 : [ERROR]   NS SMTPMAIL: Sender rejected by SMTP server.
01/06/10 22:56:49 : [ERROR]   NS Error sending SMTP notification(error=0x800e0004)
01/06/10 22:56:49 : [DEBUG]   NS Exiting CNotification::ProcessRequest()
 

0 Kudos

Deatheye
Level 5

‎01-07-2010 06:56 AM

Sender rejected by SMTP server.

You sure that sender=administrator2@fcch.org is accepted? Sounds more like a Mailserver problem to me. Also, Small business Server includes Exchange, so why the additional smtp service? Your sure you are not trying to send it over exchange which then says that email does not exist and so the mail is not accepted?
You tried to send an email via telnet connect to the smtp service with the same sender and reciever to be sure its not an mail server issue? Or, if you like, of course with any other tool that allows to send email via smtp.

If you are really sending over the smtp service and not via exchange, maybe the smtp service has also a sender check?`I don't know not really using anything besides exchange on small business server 2008.

It really is not supported to send to an other domain? That's... well no idea what I should call that. But we allways send emails to us from  Backup Exec that we configure for our customers. Which means they send to an external Domain. Really no Idea why this sould not work. You need to be very creative to create an smtp function that can't send to an other domain....?
0 Kudos