Hello all,
I have a BackupExec 12.5 (rev 2213) install on a customer's site, and we have a System State job that, after starting, never leaves the Queued state, even after several hundred hours. The job never appears to move any data - it just sits there.
Here's the output of the properties of the job - server named and users have been changed for privacy:
Backup Job Properties: System State(2)
Source
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Selections
Selection list name: System_State
Selection list description:
Selections/Resource Order
Selections
ACTIVEDIRECTORY
Shadow Copy Components\*.* /SUBDIR
Shadow Copy Components\User?Data\*.* /SUBDIR /EXCLUDE
System State\*.* /SUBDIR
EXCHANGE.COMPANY.local
Shadow Copy Components\*.* /SUBDIR
System State\*.* /SUBDIR
Resource Credentials
Resources Resource Credentials
ACTIVEDIRECTORY COMPANY\user
Shadow Copy Components
System State
EXCHANGE.COMPANY.local COMPANY\user
Shadow Copy Components
System State
Priority and Availability
Limit availability of this selection list for backup to the following daily time window: No
Job priority: Medium
Enable automatic cancellation for this selection list: No
Selection List Notification
Include job log with a notification to an e-mail or printer recipient: No
Device and Media
Device: System_State
Media set: System_State
Family name: Media created 4/3/2015 12:53:38 PM
When this job begins: Overwrite media
Restrict backup of the selection list to devices on the following media server or media servers in a pool: No
Eject media after job completes: No
Write checksums to media: Yes
Retension media before backup: No
Password protect media: No
Use Write once, read many (WORM) media: No
Maximum number of devices to use for resources that support multiple data streams: 1
Minimum number of devices, terminate job if fewer devices are available: 1
Settings
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General
Job name: System State(2)
Backup set description: System State
Backup method for files: Full - Back up files - Using archive bit (reset archive bit)
Compression type: Hardware [if available, otherwise none]
Verify after backup completes: Yes
Advanced
Set Remote Agent priority: Normal Priority
Open file backup when Advanced Open File Option is not used: With a lock
Enable single instance backup for NTFS volumes: No
Back up files and directories by following junction points: Yes
Back up data in Remote Storage: No
Advanced Open File
Use Advanced Open File Option: No
Advanced Disk-based Backup
Use offhost backup to move backup processing from remote computer to media server: No
Network and Security
Network interface: Use any available network interface
Protocol: Use any available protocol
Allow use of any available network interface, subnet, or protocol for remote agents not bound to the above network interface, subnet, or protocol: No
Encryption Type: None
Encryption key: None
Run backup immediately when Symantec ThreatCon reaches: No
Notification
Include job log with a notification to an e-mail or printer recipient: No
Frequency
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Schedule
Run according to schedule
Start no earlier than 6:00:00 PM and no later than 6:59:59 PM
Make the schedule go into effect on 2/17/2010
Schedule backup to run
On Friday of the first week
On Friday of the second week
On Friday of the third week
On Friday of the fourth week
On Friday of the last week
Submit job on hold: No
The target for this backup to disk folder, and other jobs on the same server that backup files or Exchange are all working correctly.
I'd certainly appreciate it if anyone has any advice for this job to tell me why it just sits at Queued forever. Thanks, and let me know if any additional info is needed.
