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BE 12.5 bengine stopped working

BoTho
Level 5
Partner
Hi all ..
Have been running without any problems for a long time but last week the "bengine" stopped working while a backup is running.
Job status: Recovered 
BE is updated with latest updates from LiveUpdate!
Running om Windows 2003 SP2 std

 Application log:
For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.
Data:
0000: 41 70 70 6c 69 63 61 74   Applicat
0008: 69 6f 6e 20 46 61 69 6c   ion Fail
0010: 75 72 65 20 20 62 65 6e   ure  ben
0018: 67 69 6e 65 2e 65 78 65   gine.exe
0020: 20 31 32 2e 35 2e 32 32    12.5.22
0028: 31 33 2e 31 37 32 20 69   13.172 i
0030: 6e 20 62 65 6e 67 69 6e   n bengin
0038: 65 2e 65 78 65 20 31 32   e.exe 12
0040: 2e 35 2e 32 32 31 33 2e   .5.2213.
0048: 31 37 32 20 61 74 20 6f   172 at o
0050: 66 66 73 65 74 20 30 30   ffset 00
0058: 31 63 30 32 66 63         1c02fc 
Event Type: Information
Event Source: Application Error
Event Category: (100)
Event ID: 1004
Date:  2010-05-27
Time:  10:10:42
User:  N/A
Computer: SOFT
Description:
Reporting queued error: faulting application bengine.exe, version 12.5.2213.172, faulting module bengine.exe, version 12.5.2213.172, fault address 0x001c02fc.

Someone .. any ideas??

lfthfy

regards
//Bo
 
1 ACCEPTED SOLUTION

Accepted Solutions

JoaoMatos
Level 6
Partner
Hi again,
check if your server have virus

JoaoMatos

View solution in original post

3 REPLIES 3

King_Julien
Level 5
Hi, what are you trying to backup?

JoaoMatos
Level 6
Partner
Hi there,

Is Removable Storage stopped?
Did you run windows update? May be an update spolied your BE instalation?
Are tape drives from Symantec, are you sure?
Can you run NTbackups backups?
I want to check if your issue is SW or HW.
BE SQL database is ok? is it running?

Regards,
JoaoMatos

JoaoMatos
Level 6
Partner
Hi again,
check if your server have virus

JoaoMatos