BE 12.5 for SBS trying to use Remote Agent for Win 2008 server says not compatable.

[suesa]

I have Backup Exec 12.5 for SBS server installed on  my SBS 2008 Standard server.  I have  pushed the agent to a Windows Server 2008 Standard.  It pushes to it fine,  but when I open the Backup AGent on the 2008 Standard, it tells me it is not compatible with the OS.  I have installed the Service Pack 2 for the BE 12.5.  Any Help Please.

Thanks

[pkh · Accepted solution]

Are you using Server 2008 R2?  If so, you need this hotfix

http://www.symantec.com/docs/TECH75697

http://www.symantec.com/docs/TECH74523

I would also suggest that you update your BE 12.5.  I think there is SP4.  You can run LiveUpdate to do the update.

[suesa]

Yes, I am using 2008 R2.  The hotfix goes on my SBS server?

I did just reinstall this on this SBS 2008 server.  It ran the Liveupdate after it installed - now when I go to Liveupdate from the menu - it says there is no program that uses Liveupdate.  I downloaded SP2 directly from symantec and installed it manually. Liveupdate is not working in BE.

[pkh]

Yes.  You have to update BE with the hotfix.

You can download SP4 from here

http://www.symantec.com/docs/TECH135716

You would still need the hotfix as it is not included in SP4