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BE 20.2 Vcenter ESX host adding problem!

ercanmert
Level 1

Hi all,

I upgraded our old Backup Exec from 2014 to 20.2 . Everything seems fine. But when i try to add our Vmware Vcenter below error message is coming. "The server was unable to complete the requested operation. Connot connect to Vcenter or ESX host"

backup exec error.JPG

I checked many things, credential is ok. I disabled firewall, antivirus etc... but the error is coming still.

I could connect this vcenter server with old version of backup ecex properly. Now ı cant connect with 20.2 version. 

What could be the problem. Do you have any idea ???

Thanks...

 

Thanks

1 REPLY 1

Colin_Weaver
Moderator
Moderator
Employee Accredited Certified

What vcenter version is it (Backup Exec uses different VDDK libraries from VMWare depending on the version of Backup Exec) and you may have upgarded Backup Exec to a version that no longer support certain older VCenter versions.