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BE 2010 Cluster resource does not appear

Under Backup Selection List, the clustered node that currently 'owns' the cluster does not list the drive representing the cluster (it's the E: drive).  C & D  are there.  I found some info that said cluster behavior is different with BE 2010, but the post did not elaborate.  The BE server is not clustered.  The server in question is running the remote agent.
Per the 3rd party app that runs on the cluster, I have to choose the E: drive for backup and not the cluster name.

Thanks for any suggestions.

1 Solution

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Accepted Solution!

Hello Alice,

Its not clear if you have installed the Remote agent on both the nodes of the cluster.

So first make sure that you have installed updated Remote Agent on both the nodes.

Then in Backup Exec selection list you should be able to see the cluster name under which the E: drive should be seen as that is the only clustered drive.

Active Node: Server 1

Passive node: Server 2

So your cluster name will be different lets say SERVER. So you will be able to see SERVER in selection list under which there will be E: drive.

 

Thanks.

-Sush...

View solution in original post

2 Replies
Accepted Solution!

Hello Alice,

Its not clear if you have installed the Remote agent on both the nodes of the cluster.

So first make sure that you have installed updated Remote Agent on both the nodes.

Then in Backup Exec selection list you should be able to see the cluster name under which the E: drive should be seen as that is the only clustered drive.

Active Node: Server 1

Passive node: Server 2

So your cluster name will be different lets say SERVER. So you will be able to see SERVER in selection list under which there will be E: drive.

 

Thanks.

-Sush...

View solution in original post

Install the remote agent on

Install the remote agent on each node in your cluster.

When you browse the physical cluster node name, the remote agent will sense that you're looking at the physical node name, and mask any disks managed by the cluster, so you will be shown the C: drives for each node, even though other volumes may be imported.

When you browse the virtual server node name, the remote agent will sense that you're looking at the virtual node name, and mask any disks managed not by the cluster, so you will be shown (for example) the V:, W:, X: Y:, Z: drives for the virtual server. 

So to back up shared disks, you must use the virtual server name.

This is at least true with VCS. I haven't used MSCS.