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BE 2010 R2 SP1- Dedup-Job with GRT failed with V-79-57344-4608

blackpanther83
Level 3

Hello,

since about a week, some  Backup-Jobs in BE 2010 R2 Sp1 failed with:

V-79-57344-4608 - Der für diesen Auftrag angegebene Backup-to-Disk-Ordner muss sich auf einem NTFS-Datenträger befinden. Erstellen Sie einen neuen Backup-to-Disk-Ordner auf einem NTFS-Datenträger oder wechseln Sie den aktuellen Ordner und senden Sie den Auftrag erneut.

The most jobs run normally. Only jobs which backups ms exchange 2010 - and with the GRT-Option enabled, failed.

If i disable GRT, the job runs normaly without any errors.

the target is an dedup-folder which is a nftf-drive.

i find in the job-protocol this detailed information, which part of the job failed:

AOFO: Gestartet für Ressource: "\\exchangeserverxx.domainxx.de\Microsoft Information Store\Mailbox Database XXXXXX". Verwendete Advanced Open File Option: Microsoft Volume Shadow Copy Service (VSS).

The problems startet at the same time, we installed the window server 2008 R2 SP1 on our servers.

To correct this,we updated the BE Version from BE 2010 R2 to BE 2010 R2 Sp1, how described in this article:

http://www.symantec.com/business/support/index?page=content&id=TECH135975&actp=search&viewlocale=en_US&searchid=1298895862459

and the live-update installed additionaly the hotfixes 150096 and 144101.

But the same result, backup failed with the same error.

need help!

2 REPLIES 2

blackpanther83
Level 3

Hi, we have only one BE-Server.

The Remote Agents are installed on the Servers that should backed up  and the Remote Agent was updates after install the BE-Sp1.

The backup-jobs are created and run at the media-server. and the jobs that fail, are jobs that backup remot-servers.

AmolB
Moderator
Moderator
Employee Accredited Certified

The above issue is with the media server backups or remote server backups.

If its only with remote server then do update the remote agent and then check the results.