10-12-2016 06:00 AM
We have an odd scenario when trying to restore files from a backup set on tape.
We have a job which on a daily basis backs up folders from a file store on a network drive. The job itself hasn't changed for quite some time and we will normally have to restore a file or files 3 or 4 times a month, which up until now has never been an issue.
I am now however experiencing an odd problem restoring files to either the original or an alternative location where I can only restore files from certain folders, but files from other folder locations do not restore, they will either....
I have even tried a restore from several folder locations on the job and in those cases it will restore from some folders but not others and then just hang as above.
There is a consistency to which folders the restore will be successful from and this consistency is replicated across a number of tapes from the last week and right back to April of this year. So I'm quite happy it isn't a tape issue.
Any ideas would be very much appreciated.
10-12-2016 07:25 PM
1) What kind of files are in the offending folders?
2) Does the BE credentials day you are using have full read/write access to the restore locations?
3) Are there any outstanding alerts during the bad restores?
4) Have you tried restoring without permissions?
10-13-2016 01:13 AM
Thank you for the response.
To answer your questions.
10-13-2016 05:35 AM
OK, so I have an update.
I ran another test restore to an alternative location from various files from folders on the tape which totals around 100MB.
Within 1 minute the files from the known good locations had restored, we then decided to leave the job running to see if and how long it would take to complete.
Well.... we eventuall had success, However it took 2.5 hours restore the additional 80MB of files and a further hour to flag the job has complete.
We ahve tried that on another tape and got very similar results, at that rate we would still be restoring the data next year.!
10-13-2016 06:23 AM
Maybe for some reason its not using a catalog/index and just searching the tapes sequetially for the files.
Just like a good old commordore 64
10-14-2016 03:34 AM
Showing your age with that!
Any ideas how would I check that?