BE 2012 Cannot Load Old Backup's

[Jim_Hegarty]

Greetings,

I am having an issue when I am trying to restore an older Exchange backup, when in the restore wizard, I browse to the date range I need, but from a certain date and back, the restore dates all have a Yellow Triange on them and when I select the date, there is no Database to display on the right panel.

Do I need to update the Catalog to be able to go back to that old of a date?  If so how would I do that as I cannot find a way to enable the 'Catalog' button.

Any help would be great.

Thanks in advance.

[lmosla]

Hello,

There have been several hotfixes released for similiar issues... are you fully updated?

[Jim_Hegarty]

I am currently at Ver 14 Rev 1798

[lmosla]

More information needed - Is the Exchange server version the same? How about the Backup Exec version?  Have you ran a inventory and catalog?

was the backup to tape or to disk. If it was run a duplicate job to disk and try the restore again

[Jim_Hegarty]

BE - I was able to find the list of updates that I have installed, and I had none, so I installed SP4, not sure if this update included SP1 thru 3 or not.

Exchange - I forced an update from BE to this server, so it should be on the newest update.

I am running the Inventory and Catalog now, I saw in the job history where a catalog job had failed previously.  I am waiting for this inventory to finish.

My backups go to tape, I currently dont have enough space to run to disk, will need to get an external drive for that test.

Thanks for your help.

[CmdAtila]

I'm having the same issue but restoring Files. I also have a support case open but it was escalated last week and I didn't have any response from then.  

EDIT: I will try the Duplication process to try to restore it from Disk.

[Ananya_Bhattach]

Yes SP4 will include all patches till SP3.

Did the inventory finish? Any update on this yet?

[Jim_Hegarty]

Ananya, sory for the delay in response, I was out sick.

Short answer is no, I have been trying to do the Inventory and Catalog option, inserted the first 8 tapes I thought I may need, it then started prompting me to add more single tapes, and finally the system bugged out on me and I had to cancel the job.  So during this process I have lost of days work of backup's because I had to put them all on hold to do the Inventory, not sure if it is worth it at this point.

I did adjust my catalog option from 8 weeks to 1 year, maybe this will help moving forward?

Thanks

[lmosla]

try going to the Backup Exec button > Configuration and Settings > Backup Exec Settings > Catalogs

Check "Request all media in sequence"  Uncheck "Use storage-based catalogs"  and Uncheck "Request all media in sequence" 

[Jim_Hegarty]

Uncheck or check "Request all media in sequence"?  You hav it both ways.

Thanks

[lmosla]

I am sorry for not explaining...

often 'Request all media in the sequence for catalog operations' is already unchecked and the only way to uncheck 'Use storage-based catalogs' box isto first check 'Request all media in the sequence for catalog operations' and then afterwards you can Uncheck 'Request all media in sequence'

[Jim_Hegarty]

No problem, I will try this.

Thanks