02-27-2017 01:20 PM
I just got handed the task of recreating/fixing a small networks BE jobs.
When I go to create a new Deduplication Drive I keep getting an error at the end stating "A deduplication storage folder with that name already exists" no matter what name I try and give it. There is no other Dedup created, I believe there was one before that was deleted and that hard drive reformated.
When I get to the step to select the desired storage location I do see for some reason that there is a drive listed there that doesn't actually exist on the machine. Same drive letter as my desired drive, but much less storage.
I've checked all the error/debug logs I can find. And any other kind of troubleshooting I can think of, but coming up stumped at all turns.
03-02-2017 10:02 AM
It is possible that the old information of the Dedupe device is left in the Backup exec database(BEDB). I would contact Veritas support engineers who can help you idenfify the problem and run a utility to modify the database.