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BE 2012 RTM Version, Release Date of working software?

JuergenB
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Hi,

when will Symantec release a working and fully tested version.

To many problems in Build 14.0 1798

7 REPLIES 7

AmolB
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What kind of issues you are facing? 

CraigV
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...most software will have niggles on release due to the various configurations that can't be tested for, but it works for other people.

Open up a new query with your issues and see if they can be resolved here...otherwise if you have support with Symantec, you can always log calls with them.

Thanks!

JuergenB
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  • Job´s are not rescheduled
  • No job is shown for a server if i double click on a server,
    the same job can be edited from right clicking the server.
  • associated jobs to a server can´t be found, error code: unknown reason, objectlink not found in objectinstance (maybe the translation to en is a bit different).
  • Can´t remove some servers, the same error message as above.
  • sometime after this error message i receive a info box and the frontend crahes to the desktop.
  • Agents on Windows 2003 Sp2 keeps crashing constantly
  • slow performance on active directory (but it was slow with 2010 R2).
  • Missing information how to backup 5 servers in one job?
  • deploying agents, sometimes set 2 backupservers within the agents?

 

2010 R3 was fine for the last year ...

Colin_Weaver
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Hi there

EDIT: We have a known issue with Language install into a SQL instance that is not in English that from one of your points might be your issue

http://www.symantec.com/docs/TECH183286

 

EDIT 2: Also the change to a server centric model means that with the exception of virtual agent backups, servers have their own unique jobs (which answers another of your points)

 

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We did the largest beta test phase that Backup Exec has ever undergone to try and make the 2012 version stable and functional, however some scenarios may still have been missed. If you think you have a defect then I would suggest that as the version is very new then a formal support case for your issue is likely to be a better option for a permanent solution than a forum post

If however you query is more of a "How to?" question then the forums would remain an appropriate location to ask for help.

JuergenB
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Hi,

sql is an english sql 2005 express installation from symantec.
Build 9.00.5000.00  (SP4)

I can´t see any Relation to a german sql version.
For a backup solution there shouldn´t be such problems at RTM.

Looks like they only tested in their clean lab ...

JuergenB
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What is that supposed to achieve?

I have 6 calls open, no call has been answered to me.
No a single call or reply to me.

CraigV
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Look, you've obviously got issues with the software...

My point above was to illustrate that no software comes out working 100%. If it does, I'd like to invest in that company because they'll make millions!!!

That said, have you contacted Symantec again and asked for an escalation? There are numerous people on here that might also be able to escalate your call, especially if you have 6 open calls and those call references in hand.

I'll hit the support flag for you as well...