05-01-2012 01:10 AM
05-01-2012 01:20 AM
Hi
Ensure win2003 is on sp2 and not below sp2 to ensure it is supported
http://www.symantec.com/docs/TECH175581
Thanks
05-01-2012 01:28 AM
Servers are SP2, all recent updates applied
05-01-2012 01:34 AM
Hi
Thanks for response , These restore which you are trying is for the backup done with BE 2010 or with BE 2012
Have this worked ever before
Thanks
05-01-2012 01:37 AM
Data was backed up with BE2012, worked just fine with BE2010 earlier
05-01-2012 01:50 AM
Hi
In this case have you tried making a new job for that VM with full & incremental or differential & then have tried doing restore.see if that helps
As there were issue with BE 2010 during incremental or differential were it used to give the error message above but in your case they were working fine with BE 2010, so that is reason suggested the above step to isolate
Thanks
05-01-2012 02:28 AM
We only have around 20 virtual servers, and BE didn't do a very good job of converting our backup policies from 2010 to the new server centralized setup of 2012, so I recreated all jobs from scratch already.
Can I export a job in a format for you to investigate?
05-01-2012 07:22 AM
What is the hardware version for the VM you're trying to restore?
05-01-2012 11:47 PM
V7
05-02-2012 04:44 AM
Progress update:
I tried removing the server from the serverlist in BE2012, then adding it back again using the FQDN instead of NetBIOS name. This time the restores fail with a different error:
Completed status: Failed
05-03-2012 12:13 AM
Restoring from B2D does not give us this problem, why is tape causing this? We had a similar issue in BE2010, and were promised it would be fixed in 2012, there's even a technote stating this :(
05-07-2012 01:20 AM
Bump!
05-07-2012 11:20 AM
RpR,
If possible I would suggest opening a support case at this point, so we can take a closer look at what is going on with the restore.
05-09-2012 03:38 AM
I'd love to, but the support system has never accepted the validation of our support contract, I always end up calling tech support, who spends all his time looking up the publicly available KB articles I already did myself, I really need this to be taken to 2nd level support to be properly investigated.
At this point it's so bad I'm contemplating ditching BE all together, just so many damn problems that keep shooting up :(