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BE 2012

algid
Not applicable

I am trying to backup remote server which runs Win 2003 Server. When backup job comes to System State System files it fails with error 0xe00084f8 - The network connection to the Backup Exec Remote Agent has been lost. Check for network errors.

2 REPLIES 2

pkh
Moderator
Moderator
   VIP    Certified

Is the remote server a DC?  If yes, is the BESA a domain admin?

Check the Eventlog on the remote server for any error message relating to the failure.  Make sure that the BE remote agent service is running on the remote server.

MTolosa
Level 3
Partner Employee

Also go to Job Properties | Settings | Advanced Open File:

- Check if AOFO (Advance Open File) is in use, try not using AOFO option during this backup on the affected server. 
- Check the open file technology used during the snapshot backups & if set to use automatic select the open file technology then select VSS.

Check this technote for further troubleshooting on this error:
https://www.veritas.com/support/en_US/article.TECH226283