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BE 2014 display full name

SymQNA
Level 5

The MMS joined into CAS will show as full name in Backup and Restore tab like ServerA.corp.micro.com. But the Agent added when creating the jobs in CAS will display as short name ServerB. We don't have this problem in BE2010. How to remove the domain name ? Thanks

4 REPLIES 4

VJware
Level 6
Employee Accredited Certified

This information is retreived via the remote agent publishing.

The way the server appears under "Published names for this agent" is the way it appears under the Backup & Restore tab.

This can be modified by altering a registry key on the remote servers. Browse to:

HKLM\SOFTWARE\Symantec\Backup Exec For Windows\Backup Exec\Engine\Agents

And the key is Advertised Name Ok List

Here you can remove the FQDN entry and add just the host name or add multiple entries separated by commas. Once the key is changed, restart the remote agent services and the BE service for the changes to take effect.

SymQNA
Level 5

Once the key is changed, restart the remote agent services and the BE service for the changes to take effect.

means I need to restart BE services both on CAS and MMS ? Thanks

SymQNA
Level 5

On MMS server, changed the MMS server name in the key " Advertised Name Ok List" in "HKLM\SOFTWARE\Symantec\Backup Exec For Windows\Backup Exec\Engine\Agents "

Restarted all symantec service on MMS and CAS servers.

Still show full name in CAS.

SymQNA
Level 5

Hi seems this does not work, after restarted the services on MMS, the key value " Advertised Name Ok List" will become full name again