I have a BE 2012 installed in Win2008 r2.
When I tried to modify the backup jobs, it requested me to choose the a service account proir I can edit the contents to be backed up. I entered the correct password which allow me to do change password action. Then I closed the prompt box. But everytime when I tried to perform the same action, the problem comes.
I have two service accounts in AD (one is System Logon Account) with correct passwords.
AD is installed in a physical server, and backup targets are VMs and they are all in the same Domain, would it be the problem?
Solved! Go to Solution.
Is the "credential prompt" asking you asking you for a password or is it asking you to select a credential for the server?
Also, are you logged in to the media server as one of the two BE account? Do these accounts have the following privileges
Also, why do you need 2 accounts? One account should suffice.
This time I logged on with the same account as in BE.
And it still prompts out credential page and let me choose as my attached pic.
It is like an endless loop to request for credential.
1. Double click on backup job
2. the directory page opened followed by account selection page.
3. I chose the same account as I logon to the server and click OK.
4. the accouont selection page pops up again.
It could be possible that the account may have appropriate permissions, but sometimes you will need additional permissions while backing appliancaton databases such as SQL, Exchange, Sharepoint. Does the server contains any of these applications?