BE_ST Tool, VxGather and tracer.exe viewer

[fginacio]

Hi team,

I´m working providing Symantec Support for Backup Exec with a Partner Hardware Manufacturing and some times I need to use the follow troubleshooting tools as a bellow:

Be_ST (Backup Exec Support Tool)

VxGather

Tracer.exe

Log Debug (From Register entries)

SGMON (Live Debug)

I´d like to know if there are any tool that help to viewer these logs. I usually have difficult to interpreter the because these logs aren´t easy.

Thank in advance for any help.

Fginacio

[Thomas_K]

Moving this thread to the BE forum for greater visibility.

[VJware]

to view a report created by Be_ST (Backup Exec Support Tool), the same tool can help you read this report...choose open a report option...

other logs can be opened using a regular text editor...you could also use SMS trace to highlight the errors in red...

[fginacio]

@Thomas,

tks for you suggestion, but I thing that some partner can help us about this doubt.

@VJware,

I´ll check the SMS Trace. Tks for your suggestion.

But are there an internal tool for understanding these log files?

Suggestions?

fginacio