cancel
Showing results for 
Search instead for 
Did you mean: 

BE backup problem

William_Lawance
Level 6

Hi,

Got error "V-79-57344-65072 - The connection to target system has been lost. Backup set canceled."

What's the root cause and how to fix it ?

This problem not happen in everytime while daily backup.

 

Thanks !

 

3 REPLIES 3

pkh
Moderator
Moderator
   VIP    Certified

Check the following

1) on the remote server, check that the remote agent service is running.  Also check the Windows Eventlog for any remote agent service failures.

2) open the remote agent utility and make sure that it is publishing correctly to the media server

3) make sure that you can ping from the media server to the remote server and vice-versa

4) make sure that there is no firewall blocking port 10000

5) on the remote server, check that there are no other applications using port 10000.

6) disable IPv6 on both the media server and the remote server.

How I can check no firewall blocking prot 10000 and no application using port 10000 ?

Now, I have fail same to you. Can you help me fix this fail ?

Thanks you so much

RogRubin
Moderator
Moderator
Employee

Look into the "netstat" command (you need additional values added like as example netstat -abo; depend on your need)
Look into the "telnet" command