Hi,check if u have deleted these keys.f. HKEY_LOCAL_MACHINE\SOFTWARE\VERITAS\Exec ViewHKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ECM Servicealso what error do u get in bkupinst.logcheck this technote alsohttp://support.veritas.com/docs/267832rob"John Considine" wrote:>>Hi we have now decided to upgrade from 8.5 to 9.1 read all the documentation>about uninstalling from inactive nodes and installing on the local hostinitiator>node, however we have a version of Exec view installed and everytime the>install of 9.1 fails due to errors with the ECM. We have tried to remove>the ECM but it cant find the original install temp files so that fails.We>have removed all registry keys reporting ECM entries and it still fails.>We decided to remove all Veritas software and do a clean install but still>it fails, any ideas would be greatly appreciated.>>John