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BE won't inventory properly

Tim_Rogers
Not applicable
We use HP SurStore 24x6 'robotic' tape machines and we're having problems with BE not being able to inventory the tapes in Slot 1.

Currently the setup has Slot 6 as our cleaning tape slot which means that we generally have access to only 4 slots out of the 6 in the cassette.

This issue may be linked with the issue that doesn't allow us to inventory anything in Slot 6 even if it is a cleaning tape.

If anyone has a suggestion that may help correct the problem I'd love to read it, so far (aside from completely re-installing the server) we haven't found anything that works.

Drive: HP SurStore 24x6
Server: Compaq ProLiant 800
System: Windows Server 2000 SP4
Software: Veritas BE ver 8.6 Rev 3878
1 REPLY 1

Gilly
Level 4
What error are you getting in the Inventory Log file Tim?
Right click on Slot1 and go into the properties.
Make sure "Cleaning Slot" is not ticked.

If you find it keeps showing up as a cleaning slot there may be a hardware issue.

Hope this helps
Gilly