We use HP SurStore 24x6 'robotic' tape machines and we're having problems with BE not being able to inventory the tapes in Slot 1.
Currently the setup has Slot 6 as our cleaning tape slot which means that we generally have access to only 4 slots out of the 6 in the cassette.
This issue may be linked with the issue that doesn't allow us to inventory anything in Slot 6 even if it is a cleaning tape.
If anyone has a suggestion that may help correct the problem I'd love to read it, so far (aside from completely re-installing the server) we haven't found anything that works.
Drive: HP SurStore 24x6
Server: Compaq ProLiant 800
System: Windows Server 2000 SP4
Software: Veritas BE ver 8.6 Rev 3878