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BE16 Deduplication Option make Windows OS Crash

Arken
Level 0

Our BE16 uses HPE Storeasy 1650, OS is Windows Storage Server 2012R2. When the Deduplication option is enabled, it will work for a period of time (about one or two days), the system will live and cannot be used, I see the following error on the OS.Please help me to see how to solve this problem, thanks

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1 REPLY 1

Marianne
Moderator
Moderator
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@Arken 

Can you confirm that Dedupe was configured as per Veritas' recommendations? 

https://www.veritas.com/content/support/en_US/doc/72686287-129480082-0/v70445236-129480082

In addition to OS and regular BE memory requirements, the BE server should have 1.5GB of memory for every 1TB of dedupe storage.

So, for example -  if BE and OS needs 16GB memory and you have 10TB dedupe storage, you will need another 15GB (10 x 1.5GB) of memory.
This means the server should have about 32GB memory in this case.