02-21-2017 01:41 AM
Hello,
We are trying to backup some Linux machines with BackupExec 2016, however we keep having problems browsing the clients. It works when we use the following solution from http://www.geekshangout.com/backup-exec-ralus-agent-for-linux-failure-to-browse-root/:
- find / -name beremote (says access denied in a /run folder)
- (in the directory that is denied) rm -rf .gvfs
However, this is not a good solution because sometimes it's needed or not desired that it is deleted. What we found is that in the config there are folder excludes, such as /run/ (where we had a access denied error). However when browsing the ROOT folder, the run folder seems to be included in the browse. The config says: Software\Symantec\Backup Exec For Windows\Backup Exec\Engine\RALUS\SystemExclude3=/run/user/*.*
Is there any other way to fix this problem instead deleting the .gvfs? And is this a bug or is this intended to work this way?
02-23-2017 11:31 AM
I wouldn't call it a bug as root is being prevented access to those GVFS mount points.
Here is a technote that does offer some other possibilities to get around the issue.
https://www.veritas.com/support/en_US/article.000025446
02-27-2017 11:30 PM