cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Veritas.com
Support

BE16 and vCSA 6.5 snapshot error W2012/2016

BarnabasNagy
Level 2
Employee

‎11-30-2016 05:12 AM

Hi Team, upgrading vCSA to 6.5 I had a new issue with BE16 Backup - an error message that SnapShot cannot be create ... see the attached file.
Do any of you heared an error like that?

" ... V-79-57344-38366 - VDDK Warn: VixDisklibVim: LoginFailure. Callback error: 180000 at 2439
A quiesced snapshot could not be created for the virtual machine DCProdvirtVCS DCCvmFinaBer
V-79-8192-38355 - A Failure occured while loading the virtual machine in place for backup/restore operation.

 

Labels:
0 Kudos
1 REPLY 1

DarthBilly
Level 5
Employee

‎11-30-2016 06:42 AM

First, this is nothing new to BE16 or vSphere 6.5. When Backup Exec does a snap of a VM it does a quiescing snapshot. IF there's too much activity then this will fail. This same snapshot can be done using the vCenter UI.

Right-click the VM and select Snapshots -> take Snapshot. When the VM is powered on you'll see a check box for Quiesce guest. Select this.

You can do a couple things to try and resolve this. First figure out why the VM is too busy to be quiesce.

Here are some TechNotes on the issue:

https://www.veritas.com/support/en_US/article.000007109

https://www.veritas.com/support/en_US/article.000086956

 

0 Kudos