07-17-2013 09:27 AM
Hallo,
Ich verwende für differenzial Sicherung eine USB-Festplatte (backup to disk storage). Bei einem Restore-Job kann im letzten
Auswahl-Menu (Restore-Wizard) jedoch nur das ebenfalls angeschlossene Ultrium-Laufwerk (für Komplett-Sicherungen) ausgewählt werden.
Das Backup to Disk Medium kann nicht ausgewählt werden (erscheint nicht im Pull-Down-Menu).
Festplatte ist angeschlossen und ich habe habe die Platte nochmals zur Sicherheit inventarisiert - leider ohne Erfolg.
O/S: W2K8 R2
BE Version: 2012
Bitte um Hilfestellung - Danke.
Solved! Go to Solution.
07-23-2013 01:48 AM
Case : 04758658
Problem is solved - after renaming of the catalog-directory and "inventory and catalog" of the
disk storage restore works fine - thx for the supprt.
07-17-2013 09:33 AM
Hello Please use this document for a solution http://www.symantec.com/business/support/index?page=content&id=TECH187735
07-17-2013 09:39 AM
Hallo,
Sorry, link does not work or i am not authorized. Can not access the url.
07-17-2013 10:01 AM
Hallo,
Sorry, link does not work or i am not authorized. Can not access the url.
07-17-2013 11:02 AM
Hi,
Here the main points of the document:
07-17-2013 10:09 PM
Hi,
I did not made an upgrade. I installed BE2012 on a new installed server a few weeks ago.
The B2D-folder was new created with BE2012 and was not moved.
You can see, that i can not select the B2D-media for restore (only tape drives).
07-18-2013 12:50 AM
Is the 'Virtual disk service' started in Windows services console. Also try to look for errors regarding this in Event Viewer.
07-18-2013 01:00 AM
The "virtual disk service" ist started.
I found following error in the event-log (Source CAPI2):
-------------------------------------
Cryptographic Services failed while processing the OnIdentity() call in the System Writer Object.
Details:
AddLegacyDriverFiles: Unable to back up image of binary EraserUtilRebootDrv.
System Error:
The system cannot find the file specified.
-------------------------------------
07-18-2013 01:25 AM
Restart VDS and then restart BE services to see if that helps.
07-18-2013 01:38 AM
Restarted VDS and BE services. After starting BE2012 i get following error message:
07-18-2013 01:48 AM
Attempt to restart BE services again and see it fixes it. I would say if possible reboot the entire server if possible.
07-18-2013 02:08 AM
Restarted BE services but same problem; can't restart server in the moment.
It is very incomprehensible for my appreciation that i can make backups (incl. verify) without errors
but restore is not possible.
'll get back after server reboot...
07-21-2013 12:05 AM
Hi,
After Reboot of the server same probem. In the meantime i have created a disk storage on a NAS.
Same problem - i only can restore data from a tape-drive but not from a disk storage (not selectable
in the restore-wizard - strange....
addendum: i found out, that i can restore a backup from a remote server i have backed up but not from the server, where BE2012 is installed ?
07-21-2013 12:27 AM
This surely sounds different and strange indeed. Have you opened a support case, if not please open a support case and work with a Symantec technician. Also, message me the case number, I will review the logs and see if I find something.
07-23-2013 01:48 AM
Case : 04758658
Problem is solved - after renaming of the catalog-directory and "inventory and catalog" of the
disk storage restore works fine - thx for the supprt.