06-01-2017 03:10 AM - edited 06-01-2017 03:14 AM
Dear all support,
I always using Backup Exec 2012 version14 SP2 to bckup. I always add the license for backup new servers and no problem.
Recently, our company bought some license for backup new Linux servers.
I generated the slf files form Veritas. I imported the slf file and installed it.
After the installation, I can't backup all linux servers. It said that "No license for Backup Exec Unix Agent"
I checked the License information, the Agent for Linux has license and installed.
I tried install the SP4. The SP4 insallation is completed but I checked it still is SP2.
I can't deleted the new license file. I tried to repir the Backup Exec from DVD but still failed.
I has a backup for the backup server (Whole C:). I tried deleted the Program files/Symantec folder and restored the old backup to it. But still failed.
How can I back to before update new license files period? Please Help T.T !!! Thanks!!! a.s.a.p.
06-01-2017 06:25 AM
Deleting the installation and trying to reinstall is going to extremes...did you try regenerating the *.slf file again?
06-01-2017 07:18 PM
I tried to remove the *.slf files but not success. And then I re-generate and reinstall the new slf files but same as informed no Linux license.