BE2012 backup virtual very slow

[Excursion]

I use Windows agent to backup virtual machine. The rate only less then 200 MB/Min.

It is the disk to disk backup using BackupExec 2012.

Any idea?

Thanks.

[Backup_Exec1]

Hi

If you are doing backup using windows remote agent that means you are backing up virtual machine as a physical machine

1 If  this was working before and not now please compare the job log in the past and current one to check on which resource it is slow

2 If you are just doing backup of flat file and no particular application backup like exchage ,sql etc then would be good to isolate this by copying some data like 2-3 gb from virtual machine to media server drive were backup is going and check how much time does it take and then backup same 2-3 gb folder or files and then check how much time does it take

3 Ensure check point restart for BE 2012 is disabled by you which is on AOFO page of job setup

4 http://www.symantec.com/docs/TECH76327

Hope that helps

Thanks

[CraigV]

What is the target? Local disk? USB? SAN? NAS?

[Excursion]

SAN as my target.

It take 1.5 hour to backup my SQL database before move to virtual environment but it took 16 hour now.

[CraigV]

Are you using SAN Transport Mode? Have you checked the TN below:

http://www.symantec.com/business/support/index?page=content&id=TECH155831

Thanks!

[Excursion]

My backup server is a virtual machine. Is this matter? Thanks.

[ZeRoC00L]

Sure, are you creating a backup-to-disk backup to the same SAN as the SAN where the VM is located ?
In that case the SAN must read and write to the same disks, depending on your configuration.

What kind of server (esx host) and kind of SAN do you have ?

Did you look at the performance statistics in Vmware of the two VMs in question ?

[CraigV]

...you need to be aware that using a VM to host Backup Exec is not supported at all by Symantec. While it might work (and we did this, much to my disagreement!) when you log a support call, expect no support unless you can reproduce the same issue in a physical environment.