02-14-2013 12:18 AM
Hello,
We have a big problem. We are using Backup Exec 2012 on Windows Server 2008 R2. We have about 5 VM´s and we make a full backup every night on tape.
Now we get this error:
The error translated in englisch:
Event ID 58064: "Backup Exec Alert: Library Insert (Server: "%server%") (Job: "%job name%") Please insert overwritable media into the robotic library using the import command. Overwritable media includes scratch, blank, and recyclable media" is reported in the Event Viewer Application Log.
THE CRAZY THING ABOUT THIS ERROR IS, THAT WE HAVE MANY SCRATCH TAPES IN THE LIBRARY!!!!
Do you have any idea? It is very important for us. Thank you very much for your help
02-14-2013 12:29 AM
Look at your tapes, there is a column which says "Protected until ..." Make sure that you have tapes which are overwritable BEFORE your job starts.
Also, click on the BE button and the BE settings. Under Media Management, make sure that the Ovewrite Protection Level is set to either Partial or Full.
02-14-2013 12:52 AM
Hy pkh,
Thank you for your fast answer. We have about 5 tapes they are overwriteable. Under BE seetings we have the Overwrite Protection Level "Partial".
This things sould be all correct, because nobody changed it.
02-14-2013 01:10 AM
Is your library partitioned? If so, then BE will not use any overwrritable tapes if they are not in the targeted partition.
02-14-2013 01:23 AM
Hy pkh,
No our Libray is not partitioned. Thank you for your help
02-14-2013 02:10 AM
Suggest you log a formal support case as unless you have missed something basic (which it does not look like you have) what you are trying to do should work. There is an odd thing though if the tapes are in scratch then the Mediensatz column should show Scratch - yours seem to show as blank
One question I do have - just for completeness of information , I don't think it will affect things.
Are all 5 VMs in one job or are you running separate jobs for each VM?
02-14-2013 02:15 AM
There is an odd thing though if the tapes are in scratch then the Mediensatz column should show Scratch - yours seem to show as blank
Before loggin your support call, yu can try using BEUtility in the BE installation directory to repair the BEDB
02-14-2013 03:27 AM
Hy,
The column "Mediensatz" is not empty. I made it white, because we are not allowed to give such informations to the internet. All this tapes are in a mediaset.
All 5 VMs run in ONE Backupjob, at it worked for 1,5 years without an error.
@pkh
I will try the BEUtility. Thank you.
03-21-2013 12:00 AM