Hello All;
So for the past 2-3 weekends, I've noticed that my BE2012 fails on all jobs. It's failing every Saturday. So I'll start with the details:
System:
Windows Server 2008R2
Symantec Backup Exec 2012 SP3 (Hotfix 213186 installed)
Agent on BE2012 server = 14.0.1798.1300
Agent on all Remote Agents = 14.0.1798.1300 (Installed last week - see below)
So week 1.
Saturday all jobs failed. The error said:
"
Job ended: Saturday, April 05, 2014 at 11:00:52 AM
Completed status: Failed
Final error: 0xe000846b - The resource could not be backed up because an error occurred while connecting to the Agent for Windows. The correct version of the Agent for Windows must be running on the target computer.
Final error category: Resource Errors
For additional information regarding this error refer to link V-79-57344-33899
All remote agents were running a different version than 14.0.1798.xxxx (don't remember off the top of my head). So I maunally updated the remote agent on all servers. And waited. All jobs throughout the week went successfully until again Saturday - Failed again.
Week 2.
Saturday all jobs failed. The error said:
Job ended: Sunday, April 06, 2014 at 1:00:04 AM
Completed status: Failed
Final error: 0xe0009b61 - Backup Exec could not log on to the server with the logon account specified for it. The logon account does not have valid credentials. Ensure that the user name and password are correct in the logon account.
Final error category: Security Errors
For additional information regarding this error refer to link V-79-57344-39777
So I checked the settings and we are not using the system logon account. We are using custom logon accounts. Test/Edit credentials are valid and testing successfully!
Another wierd thing that is happening. When we RDP into the BE2012 server and open Backup Exec 2012 - it automatically asks for credentials to the local server and will not open until the services are restarted.
Any ideas ? Please
