BE2014 unsuccessful access to catalog index in the database after upgrade/migration

[sstrong]

After upgrading from BE2012 to BE2014SP1 and moving to another server I receive the following error although backups seem to work ok:

ODBC access error. Possible lost connection to database or unsuccessful access to catalog index in the database

I found http://www.symantec.com/docs/TECH59749 but it only apply to BE2012 and the discussed script isn't in BE2014.

OS is W2012R2, SQL Server 2012 SP1

[pkh]

Open the Windows command prompt and browse to the installation directory \Program Files\Symantec\Backup Exec\ and run the command "CatRebuildIndex -r".

[sstrong]

Still occurring after the catalog index rebuild...

[pkh]

Were there any errors during the upgrade?

[sstrong]

None that I noticed. Backups work fine just this annoying alert/error keeps appearing.

[pkh]

Before BE 2012, I would have told you to create a new catalog directory, but now this will cause problems with DLM and your backup sets may be inadvertently deleted I would suggest that you log a support case with Symantec for them to take a look at this problem

[VJware]

When do you receive these ODBC alerts ? Upon completion of certain backups or whenever the BE services are restarted ?

Would you also post the complete description of the ODBC logged event. Thanks.