11-02-2014 04:20 PM
After upgrading from BE2012 to BE2014SP1 and moving to another server I receive the following error although backups seem to work ok:
ODBC access error. Possible lost connection to database or unsuccessful access to catalog index in the database
I found http://www.symantec.com/docs/TECH59749 but it only apply to BE2012 and the discussed script isn't in BE2014.
OS is W2012R2, SQL Server 2012 SP1
11-02-2014 05:17 PM
Open the Windows command prompt and browse to the installation directory \Program Files\Symantec\Backup Exec\ and run the command "CatRebuildIndex -r".
11-03-2014 04:01 PM
Still occurring after the catalog index rebuild...
11-03-2014 07:23 PM
11-03-2014 07:35 PM
None that I noticed. Backups work fine just this annoying alert/error keeps appearing.
11-03-2014 07:50 PM
11-03-2014 08:17 PM
When do you receive these ODBC alerts ? Upon completion of certain backups or whenever the BE services are restarted ?
Would you also post the complete description of the ODBC logged event. Thanks.