12-30-2009 10:01 PM
Hello All,
For quite sometime, we are experiencing this issue.
Scenario: -
Media Server: - BEWS 12.5 SP2 with Exchange 2k7 Mgmt tools SP1 & Roll-up 9
Exchange 2007 SP1 & Roll-up 9
Issue: -
Job Completion Status
Job ended: Thursday, December 31, 2009 at 5:36:02 AM
Completed status: Failed
Final error: 0xe000037b - Using the job settings, Backup Exec attempted to back up the passive copy of the Exchange database. However, the passive copy was not available after the Microsoft Volume Shadow Copy Service (VSS) snapshot was performed. Try to run the job again.
Final error category: Resource Errors
For additional information regarding this error refer to link V-79-57344-891
Errors
Click an error below to locate it in the job log
Backup- \\Exchange.domain.com\Microsoft Information Store\Management Storage Group V-79-57344-891 - Using the job settings, Backup Exec attempted to back up the passive copy of the Exchange database. However, the passive copy was not available after the Microsoft Volume Shadow Copy Service (VSS) snapshot was performed. Try to run the job again.
Writer Name: Microsoft Exchange Writer, Writer ID: {76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Failed during backup complete operation (12).
V-79-57344-65233 - AOFO: Initialization failure on: "\\Exchange.domain.com\Microsoft Information Store\Public Folder Storage Group". Advanced Open File Option used: Microsoft Volume Shadow Copy Service (VSS).
Snapshot provider error (0xE000FED1): A failure occurred querying the Writer status.
Check the Windows Event Viewer for details.
Writer Name: Exchange Server, Writer ID: {76FE1AC4-15F7-4BCD-987E-8E1ACB462FB7}, Last error: The VSS Writer failed, but the operation can be retried (0x800423f3), State: Stable (1).
Steps taken: -
Followed the steps mentioned in the TN: - http://seer.entsupport.symantec.com/docs/305815.htm
But the issue remains and intermittently the jobs keep failing.
Please advice.
Solved! Go to Solution.
12-31-2009 05:48 AM
12-31-2009 05:48 AM
01-04-2010 04:56 AM