03-29-2013 08:17 AM
Hello Guys,
I hope you can help me.
I installed BEX 2012, willing to discover the new "V-Ray" features & functionalities.
So here is my setup at present:
- A Media Server (Win2012) called "Latitude" : there's BEX 2012 on it + Vmware/Hyper-V Agent installed
- An ESX called "esx" : I installed no agent at all on it, as per the Symantec recommendations
- A VM called "win2003" : Windows 2003 + SP2 installed + Standard Windows Agent running on it.
My problem is : Although the Media Server is perfectly able to "see" and backup the overall ESX content (ex : "win2003.vmdk"),
it is NOT able to browse what's inside the VMDK : files & directories, which was the initial plan to be honnest.
If I try a restore job, The Media server will only show the win2003.vmdk file, but what if I just want to restore a single file for instance ?
Did I miss anything at some point ?
Please have a look at the attachment if you want a clear example.
Any feedback welcome, Thanks in advance !
A
Solved! Go to Solution.
04-03-2013 02:42 AM
Workaround :
Remove the server that has been added automatically added in the server list by the system, then re-add manually from the "Add" Button.
This operation will enable the "Restore" option.
Full & Incremental backup jobs OK.
03-29-2013 08:31 AM
03-29-2013 09:16 AM
Hello Merlin,
Thanks for your interest.
>> your Server should Show up with 2 entries:
Yes indeed, please take a look at the attachment : it shows 1. the ESX ("esx") and 2. the VM ("2003")
>> Have you checked the GRT-Option?
Yes I have. All of the GRT options are actually ticked in the "Virtual Machines" window. They are all ticked. And I let the vSphere to default port 902.
I still need assistance.
Thanks a lot!
A
03-29-2013 09:23 AM
03-29-2013 09:31 AM
Hello Jason,
I appreciate your help, but this is about Backup Exec 2012 ... not Netbackup
Thanks !
A
03-29-2013 09:51 AM
...you might want to ask a TA or Admin to delete this comment...
03-29-2013 09:51 AM
Hi Anthony,
Do you have a Virtual Center server in the mix? Point BE to this and your VMs should show up!
Thanks!
03-29-2013 10:04 AM
03-29-2013 12:12 PM
Hello CraigV
>> Do you have a Virtual Center server in the mix? Point BE to this and your VMs should show up!
Nope, there is no vCenter stuff in the mix, just one ESx and that's all. My VM is showing up, but I expected V-Ray to display all of the folders within ( C:\ ... D:\...)
Is that the point Craig ? Do I actually need to point BE to a vCenter rather than an ESX ???
@ Jason : ok, I'll double check that. I am now back home and Monday is Bank Holiday so we'll resume on Tuesday.
Have a good weekend folks:)
Thanks
A
03-29-2013 06:59 PM
To see and restore individual files from your VM backup, see my article below
https://www-secure.symantec.com/connect/articles/restoring-individual-filesfolders-vm-backup
04-02-2013 03:22 AM
Hello there
Thanks for all of your replies.
I checked your the document carefully ("Restoring individual files/folders from a VM backup").
Effectively I can confirm that :
1. The individual VM ("win2003") is added to the server list as soon as I launch a backup to the ESX
2. The authentication details are correct at all levels.
3. When I click "Restore" from the ESX, I just can see the VMDK file, which is normal.
4. BUT if I click "Restore" from the individual VM, the "Restore" tab is GREYED-OUT, whereas the Backup log indicates 100% successful.
Thats really strange ... and disturbing too.
I still need assistance unfortunately.
If no solution can be found, I will have to create 2 backup routines eventually, one for the VMDK files and one for each individual VM, which would be a shame ...
Please feel free to take a look at the 2 screenshots.
Thanks for your support.
AD
04-02-2013 04:19 AM
Hey Anthony,
Is there a remote agent installed on the Virtual Machine. Also, try to right click the Server and see if there is a restore option.
Also, not sure if it is related but here is something that you can look into
04-02-2013 06:53 AM
Hey Jaydeep,
Thanks for your post.
Eventhough Backup Exec managed to "discover" my VM on its own via the ESX, the restore option remains greyed-out for some obscure reason.
But : if I manually add the same VM into the server list from the Add button | Add a new Windows machine, this particular one will then enable the Restore button !
And from there, I can see my individual files & folders eventually.
So it actually works ... but in a rather tricky way. Therefore I dont fully trust GRT and wonder what backup policy I will enforce for my end Client next week... I really need to figure this out now.
Any feedback welcome, otherwise I may mark this issue as resolved some time this week.
Thanks very much for your interest everybody !!
A
04-03-2013 02:42 AM
Workaround :
Remove the server that has been added automatically added in the server list by the system, then re-add manually from the "Add" Button.
This operation will enable the "Restore" option.
Full & Incremental backup jobs OK.