ARGH, just typed and this once then the webiste binned me off, so I'll try again....
I have 2 servers, 1 local(MMS) and 1 remote (CASO) in my datacentre, not on the same domain. The CASO installed OK. But whenever I install the MMS It either A. fails to install due to not being able to authenticate with the remote SQL server or B. installs but then the Backup Exec media/device service fails to start and the error in the event log fails on connection to the database. I have done a UDL test in instance A. it will not succeed unless I provide credentials in instance B. it passes. Does the CASO MMS setup require that the servers be on the same domain? Seems incorrect if it needs that to function for a "cloud" product.
Any help is much appreciated.
Refer to the following technote
http://www.symantec.com/docs/TECH87434 : Device and Media service fails to start on the MMS (Managed Media Server) with error : 0xe0008144 and Event ID :18456 on the CAS (Central Administrative Server) when the machines are in different domains
Also ensure that there is TWO WAY Trust relationship between the Domains.
Thanks for that Sush, so there is no way to get this setup without them on the same domain or a trust between the two domains? I am presuming if we were setup to send the data to the Symantec cloud we wouldn't need to be on the domain, it seems crazy sending data to a clpoud solution that requires domains to be in place.
Sush is right. Where as the servers don't need to be in the same domain, a trust must exist between the domains. I've pasted the requirements for setting up a CASO below.
You mentioned about the Symantec Cloud. There are two options with regards to backing up to "the cloud"
1. Usiltise our Symantec .Cloud Solution symantec.com/en/uk/backup-exec-cloud
2. If you need to have BE on site but want to replicate to "the cloud" we work with a partner called Nirvanix to provide this. You can subscibe to their service. They then provide a "snapin" for BE which allows you to replicate data offsite.