09-24-2012 07:53 AM
Hi guys,
ARGH, just typed and this once then the webiste binned me off, so I'll try again....
I have 2 servers, 1 local(MMS) and 1 remote (CASO) in my datacentre, not on the same domain. The CASO installed OK. But whenever I install the MMS It either A. fails to install due to not being able to authenticate with the remote SQL server or B. installs but then the Backup Exec media/device service fails to start and the error in the event log fails on connection to the database. I have done a UDL test in instance A. it will not succeed unless I provide credentials in instance B. it passes. Does the CASO MMS setup require that the servers be on the same domain? Seems incorrect if it needs that to function for a "cloud" product.
Any help is much appreciated.
Andy
09-24-2012 08:12 AM
Hello Andy,
Refer to the following technote
http://www.symantec.com/docs/TECH87434 : Device and Media service fails to start on the MMS (Managed Media Server) with error : 0xe0008144 and Event ID :18456 on the CAS (Central Administrative Server) when the machines are in different domains
Also ensure that there is TWO WAY Trust relationship between the Domains.
Thanks,
-Sush...
09-25-2012 01:24 AM
Thanks for that Sush, so there is no way to get this setup without them on the same domain or a trust between the two domains? I am presuming if we were setup to send the data to the Symantec cloud we wouldn't need to be on the domain, it seems crazy sending data to a clpoud solution that requires domains to be in place.
09-25-2012 08:43 AM
@AndyA
Hi Andy
Sush is right. Where as the servers don't need to be in the same domain, a trust must exist between the domains. I've pasted the requirements for setting up a CASO below.
You mentioned about the Symantec Cloud. There are two options with regards to backing up to "the cloud"
1. Usiltise our Symantec .Cloud Solution symantec.com/en/uk/backup-exec-cloud
2. If you need to have BE on site but want to replicate to "the cloud" we work with a partner called Nirvanix to provide this. You can subscibe to their service. They then provide a "snapin" for BE which allows you to replicate data offsite.
CASO Requirements