12-11-2014 06:22 AM
Hi there,
We're just migrating from Veeam to Symantec BUE 2014. We have 3 servers: 1 x CAS server (Site A); 2 x MMS servers (Site A and Site B).
Backup jobs are scheduled on Server A and duplicate to Server B. Both servers have dedupe storage disks.
In the event of a disaster at Site A, I'll need to recover data from Server B at Site B. However as the server is configured as a MMS server, I cannot connect to and/or control any backup/restore functions.
I've read an article about how to convert an MMS server to a Locally managed backup exec server - however after I click 'next' in the wizard to configure the server as being locally managed, I receive a window stating I need to select a SQL instance. There is no option to select a SQL instance and so I'm wondering if indeed I'm following the correct process.
Any help and ideas welcome.
Thanks in advance,
Danny
Solved! Go to Solution.
12-11-2014 08:58 AM
These are the steps you need to follow in case your CAS is down and you want to restore from Sets on any of the MMS servers.
NOTE: In a restore scenario you may also need to run an inventory and catalog of the storage location depending on the previous catalog method that was in use when the MBES was joined to the CAS
http://www.symantec.com/business/support/index?page=content&id=TECH202149
How to remove the Managed Backup Exec Server(MBES / MMS) option when communications have been lost to the Central Admin Server (CAS) and the option is grayed out
What catalog mode to choose from : refer http://www.symantec.com/docs/TECH49728
12-11-2014 08:58 AM
These are the steps you need to follow in case your CAS is down and you want to restore from Sets on any of the MMS servers.
NOTE: In a restore scenario you may also need to run an inventory and catalog of the storage location depending on the previous catalog method that was in use when the MBES was joined to the CAS
http://www.symantec.com/business/support/index?page=content&id=TECH202149
How to remove the Managed Backup Exec Server(MBES / MMS) option when communications have been lost to the Central Admin Server (CAS) and the option is grayed out
What catalog mode to choose from : refer http://www.symantec.com/docs/TECH49728
12-17-2014 02:23 AM
Hi there,
I've followed the article, however at the point where the wizard determines it cannot see the CAS server and I'm prompted to click next, I receive a message stating I must select a SQL instance. The wizard does not give me the option to select a SQL instance and so I end up in an endless cycle.
I logged with support who said this shouldn't occur but so far no resolution. I've since removed BUE completely from all servers, started over and tested again - I'm still unable to convert my MMS to a locally managed server using the approved process :(
Has anyone else tried this?
PS: technically speaking my CAS server isn't dead - it's switched off. I'm trying to test our DR plans before continuing with the rollout of BUE.
12-17-2014 03:05 AM
Is BE 2014 updated with SP1 prior to following the above mentioned KB ? If not, then the loop which you are describing is familiar and fixed with SP1.
12-17-2014 03:14 AM
Hi VJware, yes SP1 is installed. I have both the original ISO for BUE 2014 and also the ISO with SP1 incorporated. The latest installed was with the ISO containing SP1.
Do the installs of the MMS servers have to be installed remotly via the CAS? The reason I ask is that the install summary has the following issue:
12-17-2014 03:29 AM
The MMS installs can either be locally or remotely via the CASO.
And in regards to your original issue, PM me your case number. Thanks.
12-17-2014 04:02 AM
Thanks VJware.
I've sent you a PM with the case number