04-29-2015 03:12 AM
Hi there,
I wonder if someone could assist me with a new problem I'm experiencing since upgrading from BUE2014 to BUE15.
Many of my VMware based virtual machines are now completing backups with the error 'Completed with Exceptions'. Upon inspection I can see that the exceptions are folders such as 'C:\WINDOWS\SOFTWARE DISTRIBUTION' or perhaps a seemingly random folder with a users profile folder.
I have logged a call with Symantec but as yet I have not yet received a resolution. Advice thusfar is to go ahead and install the Remote Agent on my Virtual Machines. However I'm not keen in doing this as the whole point of buying the V-Ray option was to enable us to perform VMDK based backups. If I go ahead and install the Remote Agent, my understanding is that this effectivly limits me to bare metal restores, e.g., the option to restore the virtual host directly into VMware will not be possible.
Hoping someone else has seen and resolved this one.
Regards,
Danny
Solved! Go to Solution.
04-29-2015 08:08 AM
04-29-2015 03:48 AM
If I go ahead and install the Remote Agent, my understanding is that this effectivly limits me to bare metal restores, e.g., the option to restore the virtual host directly into VMware will not be possible.
Not true actually. Installing the Remote Agent inside the VM is needed when it comes to GRT backups/restores and it doesn't affect the ability to directory restore the VM itself. And when you install the agent and backup via the host, you are still backing up the VM as a virtual machine, i.e. the VMDKs itself.
04-29-2015 04:09 AM
Thanks VJware.
I tend to restore to an alternate location and manually copy any restored files, at least during my testing anyway. Hence, so far I have been able to restore individual files successfully.
Would you recommend installing the agent on all backed up resources regardless? If so, is there a way to install the agent without having to go through a reboot?
If I install the agent, does this negate the need to run a catalog job following a VMDK backup?
Thanks,
Danny
04-29-2015 08:08 AM