I have a back-up tape I have carried out numerous restores from on backup exec 11d. One day I ran inventory on the tape to another restore but when I tried to expand the folders to select the files I wanted to restore, the folders where empty. All the folders have a white circle with a ? in it. All the data is still on the disc and the tape is showing as not having been modified since the back-up was origninally done.Can you help me please?
Could you please run a Catalog operation on the tape? Rather, run an Inventory first and then a Catalog operation(the question mark in front of the folders usually means that Backup Exec could not read the catalogs associated to it).
Please refer to the following link: http://www.symantec.com/docs/TECH33576
Cataloging tapes can take a fair amount of time.
To future proof this from happening again, check "Truncate the catalog setting after 2 months" in tools options catalog. You will need to monitor you disk space to make sure it dont fill up.