06-19-2013 09:20 AM
Hi, I have a Windows 2k8 R2 server on which BackUp Exec is installed and the server is connected to a NetApp E-series 2600 storage array through SAS. BUE is not recognizing the storage array and I would like to perform a backup of some volumes on the storage array to other volumes on the array. I got a warning message that tells "BUE did not detect an installed H/W provider that is required for this option. Install the vendor supplied virtual disk service H/W provider to each of the storage arrays that you want to use with the BUE". I wanted to know if my storage is supported by BUE and if so, what are the workarounds to get around this issue.
Thanks,
Vidya Suryanarayana
06-19-2013 11:21 AM
Hi Vidya,
Check the BE 2012 HCL on the link below. If the array is listed, it is supported.
http://www.symantec.com/business/support/index?page=content&id=TECH175582
Thanks!
EDIT: How are the volumes presented that you want to back up? Have you presented a volume to the media server to in order to create a B2D folder on it? Can this be seen in Windows and is the disk to be backed up too formatted?
06-21-2013 08:14 AM
Hi CraigV, thank you. I could not find my storage array on the HCL. But then, I came to know that I can convert the raw LUN to a file and then use BUE. I did that and BUE could see the LUN. My other question is, is there a way I can specify what drive I need to backup and what drive is my target for the backup?
Thanks,
Vidya Suryanarayana
06-25-2013 04:55 AM
...this is done by creating a B2D on the array. Then create a backup job that backs up to that B2D as a target.
Thanks!