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Backup Error

portnazveritas
Level 2
Hello,

I'm getting the following backup error.

The job failed with the following error: Cannot create a file when that file already exists.
4 REPLIES 4

VirgilDobos
Moderator
Moderator
Partner    VIP    Accredited Certified

Hi there,

Can you try disabling Intelligent Disaster Recovery (IDR)/Simplified Disaster Recovery (SDR) then restart the services and try again?

--Virgil

RogRubin
Moderator
Moderator
Employee

Hi
Could you share some more info please, like:
- If you open the job log and expand all section, do you see the error in a specific section of the backup process, maybe even a file name?
You could share the job log if you prefer.
Are you backing up a VM or a physical server.

Found out that the agent can't be installed on Remote Agent not detected on 192.168.XX.XX, because this server is Windows Server 2003. I'm using the file shares method to backup the files.Jody

 

 

Hi Jody

Does that mean you solved the issue by backing up via share or you still have this issue?

Thanks