Backup Exce Error Codes E00086CC and E0009B61

[ChrisRise]

Hi.

I use Symantec backup Exce 2014 on Windows Server 2012R2.
When I try to add a new server to my backup jobs, then i got this error.: E00086CC.
After I have done the settings on this page: http://www.symantec.com/docs/HOWTO80805 I got the E0009B61 Error.

I know the Username and password are correct (Administrator user) and are member in all the groups that's needed
Is here anyone that have a solution on this?

Administrator user are member of:
-Administrators
-Backup Operators
-Distributed COM Users
-Domain Admins
-Domain Users
-Enterprise Admins
-Group Policy Creator Owners
-Scan Operators
-Schema Admins
-Server Operators
-Users

Thanks in advance

 

[VJware]

Pls do ensure the BE services are running under a domain account (in the format domain\user) except the Remote Agent service which should be under the local system account.

The BE account should have these rights as well - http://www.symantec.com/business/support/index?page=content&id=TECH23689

[ChrisRise]

I have done all this settings, but I got the same error.
Any suggestions?
 

[VJware]

Is a default system logon account configured ? If yes, ideally it should be the same account under which the BE services are running.

Are you logged in to the BE server using the same account or a different account ?

[ChrisRise]

I've spent using domain administrator. I have not tried the default system logon account before now, and it worked. Looks like this has solved my problem. Thank you

[pkh]

Only the BE remote agent service skills be using the LSA. The rest of the services should be using a domain admin account