06-16-2011 04:33 AM
My organization is running Exchange 2003 on Windows Server 2003 standard sp2. I´m using Backup exec 10d with SP4
I'm trying to restore some public folders from the exchange server from a few weeks ago. The trouble that I'm running into is that I get errors:
V-79-57344-33928 - Access denied - unable to restore directory XXX
V-79-57344-33928 - Access denied - unable to restore file XXX
I've checked the credentials, tested them and they come back OK. I've used the system accounts, I've used the domain admin account and I've used the Backupexec account. But still it comes back with same error.
Please help me
Solved! Go to Solution.
06-17-2011 02:12 AM
...Miguel...you might want to read the section on the TN below (for 11d, but should relate quite easily to 10d) about restoring Public Folders:
http://www.symantec.com/business/support/index?page=content&id=TECH83299
You might also want to pick up the 10d Admin Guide from the link below, in which it will explain how to restore Public Folders...
http://www.symantec.com/business/support/index?page=content&id=TECH44094
06-16-2011 06:48 AM
Hello,
Create a new account in AD named : symantec with following settings:
1 : Member of the Domain Admin group and Local Admin Group if Exchange is a member server
2 : Create a Mailbox for Symantec, send a test email and oprn it in OWA to activate the Mailbox.
3 : Make sure that the Mailbox is not hidden from the Global Address List.
4 : Add the account "symantec" as Exchange Server Administrator in Exchange Management Console.
Open Backup Exec, go to TOOLS--Logon Accounts and Change the Logon Account to "symantec", make sure that "system Logon Account" and "Default Logon Account" is symantec.
Now restore any individual item from exchange backups.
Hope this helps...
06-17-2011 12:50 AM
Hi Dev T,
The user that I have used to backup and try to restore the lost mails is already a domain admin, local admin and full exchange admin. I have even added it to the backup operators group even though I know it won´t help much. This user receives mails almost every day and it is set as the sys and default logon account. But it still doesn´t work.
If you guys have any other ideas it would be great...
06-17-2011 01:59 AM
...this isn't always the answer to an Exchange problem...
06-17-2011 02:12 AM
...Miguel...you might want to read the section on the TN below (for 11d, but should relate quite easily to 10d) about restoring Public Folders:
http://www.symantec.com/business/support/index?page=content&id=TECH83299
You might also want to pick up the 10d Admin Guide from the link below, in which it will explain how to restore Public Folders...
http://www.symantec.com/business/support/index?page=content&id=TECH44094
06-17-2011 07:00 AM
Hi Craig, you saved my life! I read the first link and I was able to restore the lost PF by restoring to the account of the owner of the PF, instead of to the server or to other account (which is what I tried before).
Thanks!!!!!
Miguel