Im running a multi server enviroment... Vertitas 9.1 backupexec. My sales guy purchased BU 11.d agent to run on my exchange box. I keep getting errors along the lines of "the agent version is too old to run with this version of backupexec"
Anyone have this problem? Can anyone confirm I use the 11.d agent in a 9.1 enviroment?
Hi, An 11d agent license cannot be used on a 9.1 server, the serial numbers are different. You need to ask the supplier or Symantec for a downgrade serial number that will enable the 9.1 agent to be activated.
It's not the serial numbers...it's pure incompatibility. Newer versions of agents will not work with older media servers.
Newer media servers would only see 2 versions back if you are lucky too. Best bet would instead be to upgrade to BEWS 11D at a bare minimum. 9.1 is no longer supported.